Job Description

AECOM is seeking an Information Management Specialist to join our Water/Wastewater business line, providing essential support to the Department of Water Management (DWM) and internal stakeholders. This position focuses on ensuring the effective operation and maintenance of the Enterprise Asset Management (EAM) system, supporting daily workflows, user access, and system optimization for critical infrastructure projects.

Key Responsibilities:

• Provide day-to-day support for EAM operations within the Department of Water Management.
• Manage user access including creation, updates, and deactivation of users and user groups to maintain system security and integrity.
• Configure system elements such as custom fields, dataspies, and commodity codes.
• Perform contract and pricing updates within the EAM system.
• Develop and maintain Quick Reference Guides (QRGs) to support training and system usage.
• Deliver training sessions to DWM staff and internal EAM users.
• Process and index project documents into enterprise content management systems to support project execution.
• Resolve documentation or information system issues, escalating complex problems when necessary.
• Support and mentor lower-level staff, including task delegation and quality review.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Information Systems, Business Administration, Engineering Technology or related field and 2+ years of experience working with Enterprise Asset Management (EAM) systems or relevant experience. (e.g., IBM Maximo, Infor, Cityworks, Oracle WAM, or similar platforms) or demonstrated equivalency of experience and/or education.

Preferred Qualifications:

• Demonstrated experience managing user access, including creating, modifying, and deactivating users and user groups.
• Experience with system configuration, such as creating custom fields, data views, and updating commodity codes or contract information.
• Strong analytical and troubleshooting skills for resolving user / system issues.
• Proficient in Microsoft Office Suite; experience with SharePoint or other ECM tools is a plus.
• Excellent organizational and communications skills.

Additional Information

• Relocation assistance is not available for this role
• Sponsorship is not offered for this role

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options , well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.