Information Systems Solutions, Inc has an immediate opening for a Computer System Analyst III to join our team in Charleston, SC at the Naval Information Warfare Center (NIWC) in its support of the National Science Foundation. The Computer System Analyst III will provide cyber services and solutions, technical support, and management support for NIWC Atlantic Polar Programs (NPP). We are seeking a detail-oriented and experienced Computer Systems Analyst III who will be responsible for day-to-day cybersecurity operations, maintenance, and support of computer systems and networks. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to ensure the reliability and security of IT infrastructure.
Specific duties include, but are not limited to the following:
- Install, configure, and maintain operating systems, server hardware, and software applications.
- Monitor system performance and troubleshoot issues proactively.
- Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless networks.
- Implement and enforce network security measures.
- Provide technical support to end-users, resolving hardware and software issues in a timely manner.
- Respond to and resolve helpdesk tickets and user-reported problems.
- Implement and manage backup and recovery solutions to ensure data integrity and availability.
- Test and verify backups regularly.
- Implement and enforce security policies and procedures.
- Perform regular security audits and updates to mitigate vulnerabilities.
- Coordinate and apply software updates and patches to servers and workstations.
- Ensure that systems are up to date with the latest security patches.
- Create and maintain comprehensive documentation for system configurations, processes, and procedures.
- Develop and update IT infrastructure documentation.
- Monitor system resources and plan for capacity expansion as needed.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Why Work For ISS?
At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Certifications (IAT Level II)
One of the following:
- Security+ CE
- GIAC Security Essentials Certification (GSEC)
- Security Certified Network Professional (SCNP)
- System Security Certified Practitioner (SSCP)
Required Skills
- US Citizen
- Five (5) years of Computerized System experience, including design, development, test and evaluation, network protocols, LAN administration fundamentals, and UNIX and Windows-based operating system knowledge.
- Experience troubleshooting computer issues.
- Experience implementing security measures and monitoring systems for potential threats.
- Knowledge of network protocols and services.
- Understanding of cybersecurity best practices.
Desired Skills
- Strong analytical and problem-solving skills.
- Ability to diagnose and resolve technical issues efficiently.
- Ability to communicate technical information to non-technical users.
- Able to multitask, prioritize, and manage time efficiently
- Accurate and precise attention to detail.
- Strong written and verbal communication skills.
- Excellent analytical, quantitative, and organizational skills.
- Good interpersonal skills and communication with all levels of management.