Benefits:

401(k)

401(k) matching

Dental insurance

Paid time off

Vision insurance

Learning Management System (LMS) Administrator / Training Specialist

Information Technology Support Services (ITSS) Location: Fort Sill, Oklahoma Security Clearance: Active SECRET Required

Position Overview

This position will support the administration and sustainment of enterprise Learning Management Systems (LMS), specifically Blackboard and Army Training Information System (ATIS), in support of Army Distributed Learning operations. The role combines system administration, course lifecycle management, user support, and training enablement to ensure reliable delivery of blended and distance learning programs aligned with Programs of Instruction (POI).

Personnel will serve as technical subject matter experts (SMEs) responsible for system performance, course configuration, user access control, instructor support, and LMS optimization. The position will also provide training, reporting, and recommendations for system enhancements across the training enterprise.

Key Responsibilities

LMS Platform Administration

Administer ATIS and Blackboard LMS platforms supporting Army distributed learning environments

Create, configure, and maintain LMS course shells in accordance with Army naming conventions

Manage the full course lifecycle, including creation, delivery support, sustainment, and archival

Align course frameworks with approved Programs of Instruction (POI) and blended learning requirements

System Monitoring and Technical Support

Monitor LMS system performance, stability, and availability

Provide Tier II/III technical troubleshooting for LMS-related issues

Resolve hardware/software compatibility issues impacting LMS functionality

Coordinate with enterprise IT teams to resolve system or network integration issues

User Support and Instructor Training

Train instructors, course managers, and developers on LMS tools and capabilities

Provide onboarding training for new LMS users

Support instructors during course delivery and training events

User Access and Enrollment Management

Manage user accounts, enrollment, and role-based access controls

Process enrollment, disenrollment, and authorization requests

Serve as primary point of contact for LMS access management

LMS Analytics and Reporting

Monitor LMS usage metrics and training participation

Produce reports supporting training readiness and system performance

Provide recommendations for system and process improvements

Security and Course Content Protection

Safeguard controlled training materials and testing content

Enforce access controls and user permissions

Ensure compliance with Army distributed learning policies and cybersecurity requirements

System Updates and Technology Integration

Coordinate LMS updates and system changes with ATSC and stakeholders

Evaluate emerging learning technologies and enhancements

Support implementation of approved system upgrades

Required Qualifications

Active SECRET security clearance

CompTIA Security+ (IAT Level II) certification (required for privileged system access)

Microsoft MD-101 (Endpoint Administrator) certification or equivalent Computing Environment (CE) certification required to obtain and maintain elevated network privileges

Minimum of 2 years of experience administering Learning Management Systems (e.g., Blackboard, ATIS, Moodle, Canvas, or similar enterprise LMS platforms)

Experience supporting distributed learning or digital training environments

Experience with user account administration, enrollment management, and role-based access controls

Ability to troubleshoot LMS system performance, content management, and access issues

Experience supporting instructors or training organizations using LMS technologies

Preferred Qualifications

Experience supporting Army or TRADOC training organizations

Familiarity with ATIS, ATRRS, or Army distributed learning systems

Experience with Blackboard administration or enterprise LMS management

Experience supporting blended learning or digital course delivery environments

Experience supporting LMS platforms within government or higher education environments

Key Skills

Blackboard and LMS administration

ATIS platform operations

Distributed learning support

Course lifecycle management

LMS system troubleshooting

User access and enrollment management

Training technology support

Instructor support and technical training delivery

Summary

The LMS Course Specialist serves as a critical component of the ITSS workforce supporting the Army’s distributed learning infrastructure. By administering ATIS and Blackboard platforms, supporting instructors and students, and ensuring reliable LMS operations, this role enables effective delivery of digital and blended training programs across the Fires Center of Excellence training enterprise.