Job Description
Regional IT–Business Alignment
- Act as the primary interface between business leaders in the Americas and the global IT organization.
- Aligning IT initiatives with regional business goals, including manufacturing, supply chain, finance, and commercial functions.
- Translate business strategies into IT roadmaps for execution in collaboration with global and regional teams.
BRM Team Leadership
- Lead and mentor a team of regional BRMs, including the BRM for LATAM and Factory Direct BRM.
- Provide direction and performance management to ensure consistent engagement, delivery, and stakeholder satisfaction.
- Foster a culture of partnership, accountability, and value realization within the BRM team.
Demand Management & Portfolio Prioritization
- Manage IT demand from regional business units, ensuring alignment with global standards and local needs.
- Facilitate demand planning, business case development, and prioritization with regional and global stakeholders.
- Maintain a transparent and efficient intake process to ensure timely delivery of IT solutions.
Collaboration with Global IT Functional Leads
- Act as a regional representative for global functional IT domains (e.g., ERP, Manufacturing, Supply Chain, Finance).
- Ensure regional execution of global IT programs while surfacing local risks, compliance requirements, and operational constraints.
- Coordinate with global process owners and solution teams to support harmonization and scalability
IT Project Oversight & Value Delivery
- Oversee execution of regional and global IT projects within the Americas, ensuring delivery against scope, timeline, and budget.
- Track and report on business value realization, KPIs, and stakeholder satisfaction for IT initiatives.
- Proactively manage escalations and service issues impacting critical business operations.
Governance, Compliance & Risk Management
- Ensure compliance with IT policies, data privacy laws (e.g., LGPD, SOX), and security standards across the region.
- Support audit processes and risk mitigation related to IT systems and services.
- Enforce regional adherence to global IT governance, project methodology, and architecture principles.
Communication & Change Leadership
- Communicate IT strategy, project status, risks, and value to regional business stakeholders.
- Support change management and user adoption efforts during system rollouts and transformations.
- Serve as an advocate for digital innovation and business transformation through technology.