Information Technology (IT) Analyst (Global Field Support)

Red Gate Group

Information Technology (IT) Analyst (Global Field Support)

Washington, DC
Full Time
Paid
  • Responsibilities

    Job Description

    The Red Gate Group is seeking a highly capable IT Analyst (Global Field Support) to provide mission-critical support to the Defense Intelligence Agency (DIA) within the Chief Information Office (CIO) Operations Division. Based in the National Capital Region , this role plays a vital part in the planning, execution, and optimization of global IT support operations that directly impact national security missions around the world.

    As an integral member of the CIO’s global support team, you will manage IT projects from initiation to completion—coordinating resources, defining deliverables, and ensuring performance excellence across geographically dispersed operations. You'll serve as a trusted IT subject matter expert (SME), leveraging deep technical knowledge, exceptional communication skills, and hands-on experience with hardware, equipment lifecycle management, and stakeholder coordination in classified environments.

    Locations: Washington DC, Reston VA, OR Riverdale Park, MD

    What You’ll Do:

    • Lead and support enterprise-scale IT projects that sustain and evolve critical DIA systems and networks globally

    • Act as a liaison across technical and operational teams , aligning project goals with field mission needs

    • Drive effective change management, document lessons learned , and deliver performance insights to stakeholders

    • Champion service excellence and user-focused IT solutions in complex, time-sensitive environments

  • Qualifications

    Qualifications

    • 10+ years of IT experience, with strong expertise in hardware lifecycle and field support operations

    • Proven project leadership and organizational skills under pressure

    • Excellent interpersonal and communication skills, with the ability to lead in dynamic, high-stakes settings

    • Holds an active TS/SCI clearance and can pass a CI Polygraph

    Additional Information

    The Red Gate Group, Ltd. is an Equal Opportunity/Affirmative Action Employer. The Red Gate Group, Ltd. considers applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Know Your Rights