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IT Operations Engineer - Swing shift - Burbank, CA

Information Technology Partners

IT Operations Engineer - Swing shift - Burbank, CA

Burbank, CA
Paid
  • Responsibilities

    Job Description

    THE POSITION: We’re looking for an IT Operations Engineer with a thoughtful approach, a level head and can-do attitude. The pay range is based on the skills that the individual brings to the opportunity.

    RESPONSIBILITIES:

    ·       Ensure and Update detailed inventory and configuration documentation

    ·       Perform common daily monitoring, maintenance and support tasks to critical infrastructure components.

    ·       Ensure system backups are completed update monitor reports and utilizations.

    ·       Ensure operational compliance with system security policies and procedures; backup and recovery procedures; system maintenance procedures.

    ·       Provide escalated support to support staff receiving support calls and monitor alerts. REQUIRES FLEXIBILITY IN HOURS/SHIFT on occasion. Standard Swing shift is 2 p.m. to 10 p.m.

    ·       Utilize existing tools to perform remote administration, configuration based on projects and support tickets.

    ·       Manage and Support VMware ESX environment, supporting all configuration changes and updates.

    ·       Use of move-to-production requests for the shared computing infrastructure.

    ·       Facilitate all system upgrades; ensuring operational preparedness once installed.

    ·       Monitor infrastructure and server performance; remediate issues.

    ·       Respond to system issues and resolve any communication issues within the confines of the office.

    ·       Update the maintenance schedule and submit a summary of changes to management

    ·       Collaborate with third-party support and service vendors to ensure that the network stays operational.

    ·       Participate in on-call rotation with other team members.

    ·       Travel onsite to customer locations to perform installations, and support during major upgrades.

    THE LOCATION: Information Technology Partners’ Los Angeles Headquarters is centrally located in Burbank, CA, just 25 minutes from DTLA, Hollywood, Pasadena and Beverly Hills.

     

  • Qualifications

    Qualifications

    REQUIREMENTS:

    ·       Bachelor’s Degree in Information Technology or equivalent experience

    ·       3+years’ experienc in managing shared computing infrastructure

    ·       3+ years’ experience in network component support and management

    ·       Understanding of Microsoft Server 2012/2016 R2, Active Directory; Windows10

    ·       Knowledge of supporting and configuration with VMWare 6.x in enterprise environments

    ·       Support and Deployment of Wireless networking

    ·       Ability to remotely troubleshoot technology infrastructure problems and lead to resolution

    ·       Excellent customer service skills

    ·       Excellent communication skills (written, verbal and listening)

    Additional Information

    ·       We offer a competitive benefits package that includes medical, dental, vision, life, disability insurance, 401K.

    ·       We also have tuition assistance, and employee discounts.

    WHY SHOULD YOU APPLY?

    ·       IT Engineering based company

    ·       Team-oriented working environment.

    ·       Opportunity for growth and continued learning

    ·       Top industry pay

    ·       Great benefits

    All your information will be kept confidential according to EEO guidelines.

    ITP is an Equal Opportunity Employer, M/F/D/V