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Business Analyst (1590-1)

Infotech Sourcing

Business Analyst (1590-1)

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Title: Business Analyst (1590-1)

    Type: W2 Contract

    Duration: 12 months with possibility to extend

    Location: US – CA- San Francisco 

    Client: Leading Clothing Corporation 

    *Must have US Work Authorization*

     About Gap Inc.

    Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

    But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make a product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrives on change, aren't afraid to take risks and love to make a difference, come grow with us.

    About the Role

    The Business Analyst will be able to create and modify procedures to solve complex issues. Seen as a subject matter expert within functional area. Participates in negotiation and collaboration. Utilizes creative thinking and innovative approaches involving multiple technologies. Supports initiatives that focus on meeting and growing business needs. Monitors service performance to SLAs and ensures organizational and leadership visibility of SLA performance and problem areas. Manages support exceptions/escalations and where appropriate, creates new or refines existing business processes. Possesses knowledge to plan and manage service deliveries for standard and customized IT solutions and processes to satisfy customer and business requirements.

     

    Must Have

    • 3-5 years of full-time Business Systems Analyst and/or Project Manager experience (preferably at a larger company) working on technology projects
    • Desired: SaaS Software implementation experience
    • Data conversion experience
    • Proficiency in Microsoft Suite
    • Proficiency in JIRA / Confluence (Atlassian products)
    • Experience in understanding and documenting complex business processes
    • Experience in implementing software following Agile and/or the Software Development Lifecycle, and producing required project documentation (requirements/usecases/test cases/training materials)
    • Creative problem-solver
    • Self-Starter
    • Excellent written and verbal communication skills
    • Nice-to-have: Experience in Oracle SaaS products