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Technical Writer

Infotech Sourcing

Technical Writer

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Title: Technical Writer II

    Duration: 5 Months W2 contract

    Location: San Francisco, CA

    Leading cloud-based software company

    Top 3 skills sets:

    1. Great writer - 3-5 Years professional Technical Writing experience

    2. Strong communication skills - great listening and comfortable talking with people across the of org

    3. Technical - comfortable documenting code samples and talking with software engineers about complex technologies.

    Nice to have - knows the space - understands SAAS and familiar with Salesforce.

    Description: Were a great team of writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make the Salesforce.com application easier to use.

    RESPONSIBILITIES:

    • Create and update documentation for the Salesforce CRM application and Chatter, including mobile applications.

    • Develops, writes, edits, and formats materials such as Standard Operating Procedures, Business Practices, forms, checklists, technical manuals, installation guides, user manuals, and related technical and business process documentation.

    • When creating, updating and enhancing the documentation, adhere to format, content and style guidelines, giving consideration to usability and ensuring accuracy, consistency and quality.

    • Additionally, this position will be required to administer the processing of documents via the established Document Processing Review process. May require communication through a variety of media (e.g., CD, intranet, on-line training, etc.).

    SKILLS:

    • MS Office expertise;

    • Previous technical writing experience (2-4 years)

    • Regulated environment experience;

    • Document version control experience;