Colleague Support Engineer/ Endpoint Engineer II
Job Description
• IT EXPERIENCE. MINIMUM 2+ YEARS OF EXPERIENCE SUPPORTING MICROSOFT SYSTEMS (WIN 10), MAC OS X AND LINUX BASED OPERATING SYSTEMS.
• Knowledge of network implementation, server hardware, software installation, and maintenance, in coordination with other corporate IT teams.
• Proven knowledge and experience supporting Microsoft desktop operating systems and Mac operating systems.
• Have knowledge of PC hardware architecture.
• Ability to support and fix typical desktop applications, (i.e., MS Office, virus scan, web browsers, mac applications, etc.).
• Experience supporting modern-day collaboration technologies and corporate AV essentials – projection, audio conferencing, video conferencing, web conferencing, streaming, and Skype for Business. Zoom is also a plus.
• Have knowledge of desktop architecture build methodologies.
• HAVE AN UNDERSTANDING OF OTHER IT DISCIPLINES (I.E., TELECOM, NETWORKING, MESSAGING, SERVER OPERATIONS, ETC.)
Qualifications
• Preference will be given to applicants who have completed and maintained basic industry certifications (CompTIA A+, etc.) and/or Microsoft certifications (MCSA, MCSE, VCP) • ITIL Foundation certification is a benefit
Additional Information
All your information will be kept confidential according to EEO guidelines.