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Colleague Support Engineer/ Endpoint Engineer II

Infotree Service Inc

Colleague Support Engineer/ Endpoint Engineer II

Palo Alto, CA
Full Time
Paid
  • Responsibilities

    Job Description

    • IT EXPERIENCE. MINIMUM 2+ YEARS OF EXPERIENCE SUPPORTING MICROSOFT SYSTEMS (WIN 10), MAC OS X AND LINUX BASED OPERATING SYSTEMS.

    • Knowledge of network implementation, server hardware, software installation, and maintenance, in coordination with other corporate IT teams.

    • Proven knowledge and experience supporting Microsoft desktop operating systems and Mac operating systems.

    • Have knowledge of PC hardware architecture.

    • Ability to support and fix typical desktop applications, (i.e., MS Office, virus scan, web browsers, mac applications, etc.).

    • Experience supporting modern-day collaboration technologies and corporate AV essentials – projection, audio conferencing, video conferencing, web conferencing, streaming, and Skype for Business. Zoom is also a plus.

    • Have knowledge of desktop architecture build methodologies.

    • HAVE AN UNDERSTANDING OF OTHER IT DISCIPLINES (I.E., TELECOM, NETWORKING, MESSAGING, SERVER OPERATIONS, ETC.)

  • Qualifications

    Qualifications

    • Preference will be given to applicants who have completed and maintained basic industry certifications (CompTIA A+, etc.) and/or Microsoft certifications (MCSA, MCSE, VCP) • ITIL Foundation certification is a benefit

    Additional Information

    All your information will be kept confidential according to EEO guidelines.