Job Description
Reach out to me on 734-400-0958 OR abbas@infotreeglobal.com W2 Candidates Only
Job Title: Business system Analyst Job Duration: 12 Months Location: San Diego, CA
Description: • Meets frequently in-person with IT staff and Perspecta teams, has the ability to lead and drive initiatives to completion, and coordinates between various teams in a large environment. • Monitors application support queue, dispatches break-fix tickets to appropriate team members, and insures team members exceed service level agreements (SLA). • Provides direct support to County personnel for application troubleshooting, issue resolution, enhancements, and upgrade support. • Works with external vendors and third-parties to deliver technology systems and support. • Modifies application configurations, scripts, and reports according to customer specifications. • Troubleshoots application issues, traces logs, and debugs configurations to identify and determine root cause of application defects. • Provides recommendations for the most efficient and cost-effective solutions. • Prepares scope of work and assists in conducting requirements analysis for system enhancements, upgrades or replacement. • Works closely with business staff, developers, testers and a variety of end-users to ensure technical compatibility and user satisfaction. • Evaluates applications and recommends changes to improve production or workflow as required. • Thoroughly documents application modifications, upgrades, and enhancements.
Qualifications Required: • Bachelor’s or master’s degree in Computer Science, Information Systems or related field. • 3-5 years Javascript experience, additional scripting languages are a plus. • Application configuration experience, preferably with web server experience (IIS/Apache/etc.) in an enterprise environment. • Experience writing and modifying SQL queries to retrieve and present complex data sets from large relational databases. • Direct experience working on Windows Server 2012/2016/etc. in an enterprise environment. • Excellent enterprise application support skills, including direct experience in enterprise application configuration and scripting. • Excellent written and verbal communication skills, with an emphasis on technical documentation, such as specifications or requirements documents. • Ability to work on multiple projects, solve problems, deliver on commitments, and work with multiple teams simultaneously. vKnowledge of the software development life cycle and relational databases. • Working knowledge and experience using the standard Microsoft Office Suite of products (Word, Excel, Outlook, Powerpoint, etc.).
Preferred: • Development experience in a modern object-oriented language (.Net/Java/etc.). • Experience with SQL Server Reporting Services (SSRS) report design and modification. • Experience with Accela government software or similar products. • Experience with application testing, ideally in an enterprise or government environment.
Qualifications null Additional Information
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