Job Description

 Service blueprinting, Facilitation, Workshopping, New product development (hardware and software), User interviews, User needs analysis, Concept reviews, Card sorting, Journey mapping, Interview transcription, Participant screening and recruitment, Creating testing plans, materials and reports.

SUMMARY

As an Interaction Designer, you will be highly collaborative with all members of your agile team, especially with the product owner, human factors engineer, development leads, and fellow design team members. You can handle with ease at least three different workstreams in tandem while being able to deliver on-time with the highest quality. You perform tasks independently and can generate a multitude of unique concepts with some input from other designers. You can clearly articulate the design rationale and understand the need to compromise at times. You understand the needs and pains of the end user groups which are comprised of pharmacists (clinical and informatics) of varying levels.

First-year objectives

1. Conduct a heuristic evaluation/audit on assigned product and deliver a report with prioritized recommendations to the UXD design leadership and product ownership.

2. Work with your project team to integrate new features into the current sprint releases.

3. Develop a working knowledge of  Unified Design Standards and how they’re applied across product lines.

4. Maintain Axure prototypes across multiple products for Sales (ASHP) and internal team trainings.

5. Create a test plan, screener, moderate and report out on at least one usability test, card sort or ethnographic observation with internal users/SMEs, leveraging existing templates and processes.

6. Generate proposed future functionality workflows which tie back to product roadmaps.

7. Moderate, plan and report on a validation test quarterly based on changing user needs.

SOFT SKILLS

o Design leader - be able to develop unique design ideas/thinking without the need for input from others. Ability to independently conduct user interviews, moderate studies (of at least 5 users per study), knowledge of usability testing processes (remote and in-person) and creating reports for a variety of tests.

o Collaborative – Create trust and gain respect from the product team leads. Use concise and strong communication, do not speak in circles. You are open-minded and stay curious about the possibilities.

o Confident - be able to communicate the reason and thinking behind a design pattern and design decisions. Act decisively and independently, knowing when to ask for help, and when to be your own critic.

o Problem solver – be able to provide multiple, differentiated solutions to a single problem. Ability to flex when ideas are challenged.

o Partner – proven success partnering with team members to deliver high-quality, on-time deliverables with evolving requirements within short-timeframes. Maintain a ‘we, not I’ mentality when things get tough.

EDUCATION

• Bachelor's or Master's degree in User Interface Design, Human Factors or Cognitive Science, or equivalent on-the-job experience.

• Minimum of 4 years of experience working as a lead interaction/product designer.

Qualifications null Additional Information

All your information will be kept confidential according to EEO guidelines.