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Customer Support Representative

Infotree Service Inc

Customer Support Representative

Des Moines, IA
Full Time
Paid
  • Responsibilities

    Job Description

    REQUIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:

    • Skills in interpersonal communications, negotiation, and conflict resolution
    • 6+ months experience with customer service / support experience
    • High comfort level and experience with consumer software applications
    • Strong computer and troubleshooting skills
    • Ability to work off-shift hours and occasional holidays to support the business DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:
    • Knowledge of agriculture customers
    • Agriculture operations experience, including Precision Farming experience
    • Prior work experience in Agriculture or Technology dealer channels
    • Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
  • Qualifications

    Qualifications null Additional Information

    Candidates must be able to work and rotate between 1st, 2nd, and 3rd shift, occasional holidays, and OT based on the needs of the business. *Training will be on 1st shift and last approximately 10 weeks.