Benefits:

Competitive salary

Opportunity for advancement

Training & development

Infrastructure Administrator (Network, PC & Phone Administration)

Location: Hawthorne, NY (Hybrid) | Experience: 5+ years Environment: Small to mid-sized site (approx. 65–70 users)

Why join us

High-impact role supporting core connectivity across an enterprise environment and multiple sites

Hands-on ownership of LAN/WLAN operations with exposure to WAN/firewall coordination and security controls

Strong collaboration with centralized infrastructure and security teams on refreshes, upgrades, and improvement initiatives

Process-driven culture with formal change management, documentation standards, and audit-readiness practices

Overview

We’re seeking an Infrastructure Administrator to support a 60–75 user satellite office while working closely with centralized IT infrastructure and security teams. This role requires a steady, hands-on operator with strong enterprise networking fundamentals—someone who can maintain local network stability while adhering to corporate standards, security controls, and formal change management processes.

Responsibilities

Network & Connectivity Support

Support and maintain local LAN/WLAN infrastructure, including Cisco switches and enterprise wireless access points

Perform switch port configuration, VLAN assignments, and basic routing support

Troubleshoot network connectivity, latency, and performance issues

Coordinate with centralized teams on WAN, firewall, and segmentation changes

Security & Compliance

Support firewall connectivity and security policy implementation in coordination with centralized security teams

Assist with audit preparation and remediation activities (SOX/security controls)

Follow formal change management and documentation standards

Infrastructure & End-User Support

Provide senior-level escalation support for network and infrastructure incidents

Support on-site hardware, VoIP phones, printers, and peripherals

Coordinate ISP issues, circuit troubleshooting, and vendor escalations

Serve as smart hands for centralized infrastructure and security teams

Collaboration & Documentation

Maintain accurate network diagrams and site documentation

Partner with system administrators, security engineers, and vendors

Participate in infrastructure refreshes and site-level improvement initiatives

Qualifications

5+ years in enterprise IT infrastructure or network administration

Strong hands-on experience with:

Cisco switches and routers

Enterprise Wi-Fi (controller-based preferred)

VLANs, TCP/IP, DNS, DHCP

Experience supporting multi-site or satellite office environments

Familiarity with firewall concepts (Palo Alto exposure a plus)

Experience in regulated or compliance-driven environments

Excellent troubleshooting and communication skills

Exposure to VMware environments

Basic Azure networking awareness

ITIL and/or formal change-management experience preferred