Infrastructure Engineer

Lite Cloud Inc

Infrastructure Engineer

Baltimore, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Paid time off

    401(k) matching

    Competitive salary

    Dental insurance

    Flexible schedule

    Vision insurance

    Infrastructure Engineer — Network Focus

    Company: LiteCloud

    Location: Baltimore, MD area (Hybrid — remote eligible after 30-day onboarding period)

    Salary: $90,000+, commensurate with experience

    About the Role

    LiteCloud is a managed services and internet service provider in the Baltimore area, operating across MSP, residential ISP, commercial fiber, and datacenter environments. We're looking for an Infrastructure Engineer with a strong networking foundation to join our team.

    This is a generalist infrastructure role with a network-heavy tilt. We need someone who can work across the full stack — but who's strongest when the problem is routing, switching, or connectivity.

    We place a high value on documentation. The right candidate documents as they go, builds runbooks and diagrams as a matter of habit..

    Required Skills

    Networking (Primary Focus)

    Routing & Switching — BGP, OSPF, VLANs, inter-VLAN routing, SAN switching

    Firewall Administration — FortiGate strongly preferred; general next-gen firewall experience required

    VPN Technologies — IPsec site-to-site, SD-WAN concepts

    Datacenter Infrastructure — Cross-connects, ISP handoffs, physical layer understanding

    Network Monitoring — PRTG / Zabbix, SNMP, syslog

    Systems & Infrastructure

    Virtualization — Hyper-V and/or VMware administration; Proxmox experience a plus

    Backup & DR — Veeam Backup & Replication; understanding of backup architecture, job management, and recovery workflows

    Microsoft 365 / Entra ID — Tenant administration, conditional access, basic security posture management

    Windows Server — Active Directory, DNS, DHCP, RDP/terminal services

    Documentation & Diagramming — Visio or draw.io; strong documentation habits are essential to this role

    Preferred / Bonus Skills

    FreePBX / Asterisk — SIP trunks, SBC configuration, Sangoma ecosystem

    Cambium cnMaestro / wireless backhaul

    Fiber and circuit management — carrier circuits, LOAs, circuit IDs

    Ciena MCP experience

    Proxmox / Linux server administration

    RMM tooling

    PowerShell scripting for automation and administration

    What We're Looking For

    5–10 years of experience in infrastructure and/or network engineering, ideally with MSP or multi-client background

    A generalist who can own the full infrastructure stack, but whose depth is in networking

    Someone who treats documentation as a core part of the engineering work, not an afterthought

    A strong communicator with an MSP mentality — juggling multiple client environments, understanding scope boundaries, knowing when something is "ours" vs. the client's internal IT

    Self-directed and comfortable working with a small team where you own outcomes, not just tickets

    Certifications (Valued, Not Required)

    CCNA / CCNP

    Fortinet NSE4+

    CompTIA Network+, Server+, or Security+

    Microsoft certifications (AZ-104, AZ-500, or similar)

    VCP (VMware) or Veeam VMCE

    What We Offer

    Salary: $90,000+, based on experience

    Autonomy — real ownership of infrastructure, not just executing runbooks

    Variety — MSP life means no two days are the same

    Growth path — opportunity for leadership responsibility as LiteCloud grows

    Flexible work from home options available.