Job Description

INGRAM CONTENT GROUP (ICG) is hiring for a MANAGER, COLLECTION DEVELOPMENT SERVICES to join our team in LAVERGNE, TN (Greater Nashville Area).  We’re looking for someone to manage all aspects of the service, sales support, and program development for Standing Order Programs, iCurate® Services, and other public library and/or K12-focused collection development services as assigned.  Supervises assigned collection development staff.  Reviews titles and stays abreast of professional news in the library, retail, and publishing worlds; ensures Ingram Service offerings are competitive. Edits monthly customer newsletter and assists with ILS Marketing initiatives. Works in relevant applications and takes one of the leading roles in troubleshooting, maintaining, and improving applications.

You love supporting one library, but what if you could support thousands?

At Ingram, our Library Services teams curate titles and services for a wide range of libraries from small and rural libraries to multi-branch urban library systems. We focus on providing exceptional support to our library customers by improving workflows and processes with content, shelf-ready services, collection development and analytics -- all while developing and maintaining everlasting relationships with our clients. Our teams collaborate and innovate with a variety of skilled professionals and manage projects with quality and profitability in mind.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you share that passion and are seeking an opportunity with a fast paced, customer-centric company offering a competitive salary and benefits, we can’t wait to meet you! 

REQUIRED QUALIFICATIONS:

• ALA-accredited MLS, MLIS, or MSIS degree – library specific
• 3 years of SQL or other relational database experience
• 5 years of public library experience, including at least 1 year in Collection Development or Acquisitions
• 1 year of Supervisory experience

PREFERRED SKILLS:

• Experience thinking analytically and problem-solving
• Personal Computing skills to include MS Office programs and SQL or equivalent
• Ability to develop constructive and cooperative working relationships with others and maintain them over time
• Ability to receive and give information in a courteous manner over the telephone, via electronic communication, during presentations, or in person
• Ability to apply new knowledge, technology, and procedure to job responsibilities

KEY RESPONSIBILITIES:

• Evaluates demand and develops enhancements and/or new programs & services as approved by ILS Leadership.
• Collaborates with IT to create specifications and upgrades, and takes an advisory role on development, testing, and launch.
• Collaborates with Collection Development Data Manager to ingest and utilize customer and publisher data as needed to deliver iCurate® Services.
• Coordinates with Sales and Marketing about Sales training and Customer communication for Programs and other Collection Development services and initiatives.
• Manages all Standing Order Program functions including timeliness of offering additions.
• Takes leadership role to work with Sales and Marketing to direct and support efforts to grow Program and iCurate® services’ enrollments and Sales; providing demos for prospective customers and direct support for existing customers as necessary.
• Manages and coordinates content on behalf of department for Collection Development eNewsletter; writes editorial columns and develops internal/external training materials; Edits departmental content.
• THIS LIST IS NOT EXHAUSTIVE

Additional Information

PERKS/BENEFITS:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to local fitness centers for one low price - onsite gym and basketball court for associates
• Avid reader? Numerous opportunities to engage with books and authors
  • Free advance copies available throughout our HQ in Greater Nashville
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• _EEO Poster in English _
• _EEO Poster in Spanish _