Job Description

JOB DETAILS:

• JOB TYPE: FULL-TIME

• POSITION STARTS ON: IMMEDIATELY

• OPTIONAL BENEFITS INCLUDE 401K, MEDICAL, DENTAL, VISION, LONG & SHORT-TERM DISABILITY, ACCIDENT INSURANCE & LIFE INSURANCE

** PLEASE SUBMIT YOUR RESUME VIA EMAIL. SERIOUS INQUIRES ONLY PLEASE.

QUALIFICATIONS:

• DISPATCHING: 6 MONTHS- 1 YEAR (WILL TRAIN THE RIGHT CANDIDATE).

• CUSTOMER SERVICE: 6 MONTHS- 1 YEAR (PREFERRED).

• ABILITY TO MULTITASK ON TAKING NOTES OVER THE PHONE.

• ABILITY TO UTILIZE A COMPUTER. MUST BE PROFICIENT WITH COMPUTERS.

• ATTENTION TO DETAIL AND STAYING ORGANIZED WITH DATA ENTRIES.

JOB DESCRIPTION:

THIS POSITION IS RESPONSIBLE FOR COMMUNICATING WITH ALL POTENTIAL CUSTOMERS, MANAGEMENT, AND DRIVERS. PROSPECT CANDIDATES WILL NEED TO BE ABLE TO WORK A COMPUTER IN ORDER TO DISPATCH EFFECTIVELY 2-3 TIMES A DAY AND THEN TAKE CALLS FROM DRIVERS TO ADVISE ON THE BEST COURSE OF ACTION TO BE TAKEN WHILE DEALING WITH CUSTOMERS. SOME CONTACT WITH CLIENTS WILL BE NEEDED BUT ONLY TO ADVISE OF TIMES AND TO HELP CUSTOMERS MANAGE SOME OF THEIR REQUESTS FROM CUSTOMERS.  POSITION ALSO REQUIRES ACCURATE INPUT OF NECESSARY DATA INTO A PROVIDED EXCEL FORMAT AND FULFILL ANY OTHER IMPORTANT DUTIES REQUESTED. THIS IS A FULL-TIME POSITION WITH EXCELLENT OPPORTUNITIES FOR GROWTH. CANDIDATES WILL BE WORKING WITH AND ASSISTING UPPER MANAGEMENT CONTINUOUSLY DURING THE DAY. CANDIDATE REPORTS DIRECTLY TO AND SHARES AN OFFICE WITH THE OPERATIONS DIRECTOR.

REQUIREMENTS: NEEDED IN ORDER TO BE CONSIDERED FOR THIS POSITION:

• SERVICE COORDINATOR/ DISPATCHING EXPERIENCE IS A PLUS BUT WILLING TO TRAIN THE RIGHT CANDIDATE.

• ABILITY TO CORRELATE APPOINTMENTS AND TIME IN ORDER TO HAVE A CLEAN SCHEDULE.

• ABILITY TO FOLLOW UP AND THROUGH WITH TECHNICIANS AND CUSTOMERS; TO HELP MAINTAIN A GOOD COMPANY- CUSTOMER RELATIONSHIPS.

• PROFICIENT WITH MICROSOFT OUTLOOK, EXCEL AND WORD.

• POSSESS PHONE ETIQUETTE- PROFESSIONAL AND COURTEOUS, REGARDLESS OF THE SITUATION NEEDING MANAGING. YOU WILL BE TESTED ON AN HOURLY BASIS!

• ABILITY TO MULTITASK.

IDEAL CANDIDATES WILL HAVE THE FOLLOWING RELATED SKILLS:

• FRIENDLY TO WORK WITH. ATTITUDE IS JUST AS IMPORTANT AS APTITUDE.

• HAVE THE INTENSE DESIRE TO LEARN AND GROW WITH THE COMPANY.

• STRONG INTERPERSONAL SKILLS SUCH AS, COMMUNICATION, PROBLEM SOLVING, AND ORGANIZATION.

SCHEDULE & LOCATION:

• MONDAY TO FRIDAY

• ONE LOCATION IN GARDEN GROVE

• WORK REMOTELY: NO

COMMUNICATION METHOD(S) USED:

• PHONE- CALLS AND/OR TEXT

• OCCASIONAL EMAIL, BUT 90% PHONE AND TEXT

COVID-19 PRECAUTION(S):

• PERSONAL PROTECTIVE EQUIPMENT PROVIDED OR REQUIRED.

• SOCIAL DISTANCING GUIDELINES IN PLACE.

• SANITIZING, DISINFECTING, OR CLEANING PROCEDURES IN PLACE.

Company Description

We are a fast paced, growing Logistics company. We have recently added major clients and are recruiting heavily. We would like someone very diverse in all aspects of company procedures. Looking for motivated people to work by themselves with limited supervision, once we train you, you will be responsible to perform your daily task. We have GPS and time stamps to help you along the way. We are looking for people that value attendance, as a remote employee for the company attendance is important to us.