Job Description

The Account Supervisor is responsible for the day-to-day management of clients automotive campaigns and initiatives, and ensure that the agency delivers quality work on time and within budget. The Account Supervisor has great client contact skills including conducting presentations, trouble-shooting problems and thinking on their feet.

RESPONSIBILITIES

• Work with the client on a daily basis to identify needs and expectations on campaigns initiatives.
• Initiate projects derived from media plan, client/business needs, and creative ideas. Accurately plan and forecast project budgets.
• Takes ownership of deliverables and facilitates work effectively across internal teams and clients.
• Must be able to think strategically and demonstrate a thorough understanding of audience segmentation and aligning creative messaging to consumer behaviors and personas.
• Brief creative and production teams on project initiatives.
• Identify key stakeholders and disseminate information as necessary.
• Present/communicate progress and outcome of projects to clients and determine best next steps.
• Facilitate internal and client reviews, update status documents, legal routing, contact reports, and meeting coordination.
• Own results articulate past results and measurements strategy/optimizations.
• Show solid knowledge of the clients business (including pricing, product, sales, marketing channels, strategies, and competitive landscape). Able to lead client discussions regarding marketing insights and recommendations.
• Mentor and oversee the efforts of junior staff and provide guidance on projects, communication techniques and resourcefulness
• Oversee internal process
• Manage relationships with ongoing partners/vendors

REQUIREMENTS

• 4-6 years of experience in a client services function within a Marketing, Advertising, or Business related field with an emphasis on Digital Marketing and CRM
• Experience working in a fast-paced agency environment preferred
• Automotive experience desirable, but not mandatory
• Strong presentation and communication skills.
• Ability to stay organized and manage multiple projects efficiently.
• Ability to assess a situation and make sound judgment calls / recommendations.
• Foster positive relationships with clients, external partners, and internal team.
• Knowledgeable in MS software, Word, Power Point, and Excel.

BENEFITS

• Fun and fast-paced agency environment
• Lots of individual autonomy & rewards for merit and creativity
• Be part of a close-knit and exciting team & growing agency
• Enjoy catered happy hour every Thursday and breakfast on Fridays
• Full-time Barista on-site
• Amazing views of the Pacific Ocean by the pier in HB
• 100% paid Medical, Dental and Vision Premiums
• Generous PTO

The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.