Job Description
Our Service Technicians inspect company-provided and self-generated leads for servicing preexisting equipment installed by Groundworks and close sales in the basement waterproofing and foundation repair field. At Groundworks Companies, we provide qualified, high quality leads-appointments, so there is no cold calling required!
WHAT WE PROVIDE FOR OUR EMPLOYEES:
- Bi-weekly Pay – Hourly Plus Commission
- Full-Time Nonseasonal Work
- Superior Training will Ensure YOU Start with Immediate Success
- Competitive and Rewarding, Family-Oriented Culture
- Advanced Leadership Training Opportunities – 91% of Promotions Are Internal Employees
- Company Provided Vehicle & Gas Card
JOB RESPONSIBILITIES:
- We provide appointments made by a customer care representative which are scheduled based on your availability.
- Travel to a customer’s home on a pre-set appointment using a company vehicle.
- Build rapport with homeowners and professionally represent the Company.
- Perform yearly maintenance visits, examining work previously completed.
- Perform reactive service appointments, diagnosing and fixing any issues.
- In some cases, install the additional products purchased by customer.
- Adhere to safety/health regulations and procedures when carrying out construction operations
- Examines work done by the company and determines potential warranty or non-warranty work.
- Recommends additional products and services to enhance or improve original installation or remedy a potential issue.
- Responsible for communicating to service manager job completions or complications, and completing and submitting all necessary
WHAT IS REQUIRED TO JOIN OUR TEAM AS A SERVICE TECHNICIAN:
- Construction/Home Improvement experience preferred.
- Skill in operating construction equipment and/or power tools.
- Troubleshooting and Problem solving.
- Comfortable working in confined spaces.
- Ability to pass pre-employment screening, to include a background check.
- High school diploma or GED preferred or equivalent experience.
- At least one year of sales experience preferred.