Benefits:

Competitive salary

Dental insurance

Health insurance

Hours of Operation: • Normal Workweek will be no more than 40 hours/week •

Normal Duty hours 8.00 AM-4.30 PM 4.00 PM-12.00 AM 12.00 AM-8.00 AM Sunday through Saturday including Federal Holidays 30 minutes for lunch for day shifts

Education: A two year or associate degree, or certification from an accredited institution related to the technical fields described

Experience: Minimum of 2 to 3 years of related work experience (Previous Security background clearance with the VA for this type of position would be an asset.)

Responsibilities and Duties: As a foundational & frontline member within the Patient Care Team, you will perform clerical and administrative functions to support the healthcare services offered to our US Military Veterans who utilize these facilities

Duties include:

Full Range of Receptionist and Customer Service Duties • Maintenance of Patient Appointment Scheduling • Obtaining & Processing of Patient Intake Information while ensuring Patient Safety Standards Answering inbound telephone calls Delivering messages to healthcare personnel, Patients, Caregivers, Family, & Insurance carriers Developing and implementing organized filing systems Maintenance and accountability for all storage and distribution of materials • Operating office machines Maintenance of the policies regarding business standards & operating procedures for each respective clinic or ward associated with the VAMC Hands on assessment & development of on-the-spot strategic contingency adjustments to shifting of appointment times and reallocation of patients to other Healthcare Providers as needed due to shortages in clinical staffing Performing all other office tasks

Qualifications: Have a passion for serving our Nation’s Heroes Previous experience in medical office, clinical, or hospital administration environment Sound understanding of HIPAA principles and policies Strong attention to detail and strong Organizational skills Ability to take the lead when needed to do so Ability to prioritize and multitask and be flexible Excellent written and verbal communication skills Ability to work well in busy environment Knowledge of and ability to operate computer systems