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IT Support

Innovative Technology Solutions

IT Support

Rockford, IL
Full Time
Paid
  • Responsibilities

    Job Description

    RESPONSIBILITIES:

    • Installing, physically moving, changing/upgrading, and disposing of computer hardware and software products

    • Maintaining virus protection, OS service packs, general operations, and providing back-up and disaster recovery

    • Handling print queue issues

    • Managing PC loaner program

    • Managing the PC refresh for the office

    QUALIFICATIONS:

    • Associate's degree or equivalent from two-year college or technical school and 1 year related experience, or equivalent combination of education and experience

    • A+ certification preferred, or ability to complete within 6 months

    • Certifications in IBM and HP preferred

    • Ability to occasionally lift, move, and/or carry up to 50 pounds, and occasionally move up to 100 pounds with assistance

    Company Description

    Innovative Technology Solutions (ITS) is a leading provider of managed IT services that enhance enterprise IT through scalable solutions in device management, service desk, network monitoring and more. With a focus on end user satisfaction, ITS delivers increased employee productivity, optimized system performance and strategic value through measurable infrastructure ROI.