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Senior Data Center Solutions Architect

Input Technology Solutions

San Francisco, CA

Full Time

Paid

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Responsibilities
Input Technology Solutions is seeking a Senior Data Center Solutions Architect in the San Francisco, Bay Area!
As a Senior Solutions Architect, you will serve as the focused technical lead and sales engineer for our targeted product and service solutions, supporting the regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.
Job Responsibilities:
- Provide technical expertise to sales teams and customers on designated solution focus area.
- Establish credibility and trusted advisor status with sales team and customers.
- Conduct customer facing presentations on our core competencies and technical solution offerings for assigned accounts and focus areas.
- Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development.
- Complete and author technical sections for RFP/RFI/RFQ responses.
- Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining our recommended solution.
- Develop and finalize solution architecture/design and detailed line-item configurations and/or bill-of-materials (BOMs).
- Develop and finalize solution proposal and/or presentation of recommended solutions.
- Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi-vendor solutions (i.e., Cisco, VMware, Arista, Nutanix, Juniper, HPe, etc.).
- Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics.
- Function as technical liaison and ambassador with field OEM channel sales and technical teams.
- Assist sales team with mentoring of junior account managers as it relates to overall opportunity management and technical solution set.
- Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc., as relevant.
- Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution.
- Assist in developing a get-well plan, as appropriate.
- Identify product or services candidates to sales and services management as new solution areas for potential development or investment.
- Complete training and maintain OEM certification(s) and relationships as requested and approved by management, in accordance with assigned focus area.
- Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
- Propose ideas and solutions to help improve functional areas.
- Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.
- Participate in weekly presales engineering conference calls.
- Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis.
- Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion.
- Conduct branded lunch and learns with customers and identify sales opportunities, as requested by management.
Your Corporate Responsibilities:
Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.
- Handle confidential matters and information professionally
- Conduct business in a professional, competent and ethical manner
- Adhere to corporate policies and procedures
Job Knowledge/Skills:
- Subject matter expert in data center and systems/storage engineering with at least three or more of: Cisco, VMware, NetApp, PureStorage, HPe, Arista, Juniper.
- Strong knowledge in Cloud Application Migration, Cloud Native Applications, Cloud Cost Management & Cost Optimization, Cloud Automation.
- Focus area on Data Center Protection/Cloud Backup & DR with experience in one or more of: Rubrik, Cohesity, Portworx, Cloud Volumes ONTAP.
- Preferred knowledge of containers and container orchestration tools such as: Kubernetes, OpenShift, Rancher, Tanzu.
- Preferred knowledge of one or more open-source automation & management tools such as: Ansibile, Jenkins, Puppet, Terraform.
- Knowledge of hyperconverged infrastructure such as Nutanix & Hyperflex is a plus.
- Excellent oral, written and presentation skills.
- Strong attention-to-detail.
Education and Experience:
- Preferred certifications in one or more applicable technologies:
- Three to five years of experience in designing or implementing complex data center, storage, or infrastructure solutions.
- College degree or applicable work experience.
- Three or more years of experience in providing presales engineering support.