Insero Talent Solutions has partnered with a progressive, fast growing service company in Rochester, NY to recruit a Human Resources Business Partner.

 The Human Resources Business Partner serves as a consultant to Operations management & staff on talent acquisition, employee retention, and labor relations issues to deliver talent solutions that reflect the business objectives of the organization. You are responsible for driving comprehensive HR strategies, policies, and practices in the areas of talent acquisition, workforce development, talent management, compensation, diversity, training, employee relations, and succession planning. You will help leadership with retaining talent while managing Employee performance.

Who You Are…

• Collaborative: creates a partnership where you build off of each other’s ideas
• Integrity: in business and relationships
• Accountable: willing to commit to a goal and see it through
• Strategic: can see the big picture and organize it into a roadmap for implementation
• Tenacious: willing to sink your teeth into something that’s never been done before

What You'll Do...

• Offer expertise regarding organizational and people-related strategy and execution; provide insightful data to guide decision-making and provide proactive solutions
• Create and manage job descriptions, with input from operations, for existing and emerging operations roles
• Advise on organization design, compensation, and career pathing/competencies, including succession planning
• Partner with management and group leadership to execute a talent plan in alignment with business priorities and strategy
• Support the implementation of talent acquisition and retention plans across the assigned group, ensuring that we are proactively developing our workforce
• Champion Affiliate efforts and provide support for initiatives aimed at fostering an enriching, inclusive employee experience
• Engage with group leadership using a collaborative and consultative approach that builds personal and functional credibility and establishes trust at all levels in the organization
• Identifies talent gap issues and works with human resource colleagues and divisional partners in addressing viable solutions
• Ensures diversity, equity, and inclusion are built into the talent planning, acquisition, retention, and management processes
• Support the talent review and performance management processes, including advising managers on development plans to accelerate and enhance operations leadership
• Advise on Individual Development Plans, as identified
• Be employee relations advocate on development as it relates to performance.
• Provides counsel and guidance on Union and Utility Contracts
• Reviews contracts (in the bid phase as well as existing contracts) and advises leadership on HR compliance areas
• Ensures compliance and administration of all collective bargaining agreements.
• Create and manage workforce development programs, in partnership with customers, unions, and local workforce development/community partners to drive talent acquisition and retention efforts
• Create and maintain relationships with customers, unions, and local workforce development/community partners
• Understand workforce development funding resources, education clusters, Energy Workforce Development Consortium (through CEWD) opportunities, and pre-apprenticeship/apprenticeship criteria through the Department of Labor
• Partner with Marketing on the promotion of talent acquisition opportunities and employee retention efforts
• Participate in Talent Acquisition/Employee Retention events and promotions
• Partner with leadership and all employees on employee relation matters with a focus on retention efforts
• Create opportunities to gather “Voice of the Employee” to include, but not be limited to stay-interviews, candidate and employee satisfaction evaluations, focus groups, and learning teams
• Collaborate on strategies and solutions
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partner with legal department as needed/required
• Maintain data and documentation, including job architecture/description documents and Workforce analytics reporting
• Provide quarterly reporting on Talent Plans and forecasting/projections of talent needs (supply vs. demand)

Keys to Success:

• Working knowledge of multiple human resource disciplines
• Exceptional interpersonal and communications skills
• Ability to interact effectively with all levels of management
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, collective bargaining agreements, and policies
• Robust analytical and problem-solving skillset
• A strategic approach with the ability to see the strategy through into action
• Comfortable with ambiguity and have a proven ability to create clarity
• Highest level of integrity and stellar judgment

What You’ll Need:

• BA/BS degree or equivalent practical experience, MA/MS/MBA degree preferred
• 8+ years of HR experience, preferable focus on Talent and Employee Relations.
• PHR, SPHR, SHRM-CP, SHRM-SCP preferred
• Proficiency in Microsoft Office Suite including Microsoft Excel
• Knowledge of labor relations and/ or experience working in a union environment preferred.
• Proficiency in Human Resource Information Systems (HRIS), Applicant Tracking Systems (ATS) and Candidate
• Relationship Management (CRM) tools, preferred UKG Pro (formerly UltiPro) and Phenom People
• Able to travel, including overnights, by ground and/or air transportation is required.

We offer…

• Hybrid work in office/remote
• Health insurance plans
• Paid time off
• Employee stock ownership plan
• Retirement & savings plans options
• Employee assistance program