Inside Channel Manager (IT Services & Consulting)

We are seeking a motivated Inside Channel Manager to support the growth and development of our national partner ecosystem. This role is responsible for recruiting new channel partners, managing partner relationships, and helping drive revenue through indirect sales channels.

The ideal candidate has 1–2 years of experience in channel sales, partner management, or account management within the technology industry and is eager to build a career in channel development.

This is a high-visibility role working closely with channel leadership to help scale our partner program across MSPs, VARs, agents, and strategic technology partners.

Responsibilities include:

• Partner Recruitment

• Identify, prospect, and recruit new channel partners aligned with our ideal partner profile

• Conduct outreach via phone, email, LinkedIn, and industry networks

• Qualify potential partners and introduce them to the our partner program

• Partner Development

• Support onboarding of new partners including program education, tools, and sales enablement

• Maintain regular communication with partners to identify opportunities and drive engagement

• Help partners position our solutions including managed IT, cybersecurity, cloud, and connectivity

• Pipeline Development

• Generate and support partner-driven sales opportunities

• Work with partners to identify customer needs and align appropriate solutions

• Collaborate with channel managers, sales engineers, and internal sales teams to move deals forward

• Partner Management

• Track partner activity and engagement within CRM systems

• Maintain accurate records of partner recruitment, pipeline, and opportunities

• Assist with partner communications, campaigns, and enablement initiatives

• Internal Collaboration

• Work cross-functionally with marketing, sales engineering, and channel leadership

• Support partner events, webinars, and marketing initiatives

• Provide feedback on partner trends, opportunities, and market insights

Required

• 1–2 years of experience in channel sales, partner management, or account management

• Experience working in the technology industry (MSP, telecom, SaaS, cloud, cybersecurity, or IT services)

• Strong communication and relationship-building skills

• Highly organized with strong follow-through

• Comfortable with outbound outreach and prospecting

• Local to Chicago and able to come into the office on a hybrid schedule (3 days a week)

Preferred

• Experience working with channel partners such as MSPs, VARs, agents, or system integrators

• Familiarity with CRM platforms such as Salesforce

• Experience supporting partner-driven sales motions

What Makes Someone Successful in This Role

• Naturally curious and proactive about building relationships

• Comfortable initiating conversations with new partners

• Strong organizational and follow-up skills

• Ability to balance recruitment, partner support, and pipeline development

• Interest in building a long-term career in channel sales