Inside Project Manager

SERVPRO of Wolfe Restoration, Inc.

Inside Project Manager

Troy, IL +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    SERVPRO of Wolfe Restoration, Inc. is hiring an Inside Project Manager!

    Benefits

    SERVPRO of Wolfe Restoration, Inc. offers:

    Competitive compensation

    Superior benefits

    Career progression

    Professional development

    And more!

    The Inside Project Manager (IPM) is responsible for controlling communication, documentation, and financial coordination for all assigned projects. The IPM ensures that each project is properly set up, consistently updated, and professionally communicated so that Project Managers, Estimators, Operations, Accounting, and Business Development can perform efficiently.

    Key Responsibilities

    Prepare and document projects thoroughly prior to production launch

    Maintain accurate, real-time project tracking in SM8

    Serve as the primary communication liaison for clients, project managers, and referral partners

    Provide administrative support to Project Managers while preserving field ownership

    Coordinate contracts, documentation, inspections, scheduling, materials, and change orders

    Proactively manage financial documentation and partner with Accounts Receivable to protect cash flow

    Deliver consistent client updates to drive satisfaction, retention, and referrals

    Oversee project closeout, including final inspections, Certificate of Satisfaction, and payment collection

    Position Requirements

    2+ years of experience in insurance, restoration, reconstruction, or related construction industry

    Working knowledge of insurance claims process, supplements, and adjuster communication preferred

    Proficiency in CRM/project management software (SM8 experience a plus)

    Ability to manage multiple projects simultaneously and meet deadlines

    Strong administrative and project coordination experience in a fast-paced environment

    Excellent written and verbal communication skills with a customer-service mindset

    High school diploma/GED required, Associate's degree preferred

    Skills/Physical Demands/Competencies

    This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

  • Locations
    Troy, IL • St. Louis, MO