Job Description

Job Description

TPA Property Desk Adjuster (Howell, MI)

Company Overview:
Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and tailoring our services to our client's specific needs. As a claims organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!

As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and a “roll-up-your-sleeves, get it done” mentality. We are searching for experienced, energetic, creative, and self-reliant professionals for exciting career opportunities!

Job Summary:
The work of our inside desk examiners directly contributes to the success of our organization. You will be able to make a meaningful impact by leveraging your industry expertise, customer service skills, and ability to manage priorities in a fast-paced environment. We are currently growing and are looking for a TPA Property Claims Examiner with a minimum of three to five years of experience in this discipline of the insurance claims industry. The optimal candidate will be a team player with experience handling Residential and Commercial Property damage claims. This position allows the right candidate to expand their career and grow with a forward-thinking organization.

Responsibilities :

• End-to-end management of property claims according to policy coverage and state requirements.
• Conduct thorough investigations to determine damages.
• Ability to evaluate property damage estimates provided by field adjusters.
• Recognition of subrogation potential.
• Work well with internal and external customers to provide superior reports that allow proper evaluations of claim values.
• Appropriately represent the company by executing a high level of service and maintaining professionalism at all times.

Key requirements:

• At least 3+ years of relevant experience
• Must maintain current and valid adjuster license(es)
• Strong project management skills and ability to work independently
• Strong working knowledge of insurance laws
• Strong verbal and written communication skills
• Excellent customer service skills
• Experience at a Third-Party Administrator (TPA) company is a plus but not mandatory

Benefits and Perks:
​​We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance, and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company!

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