Inside Sales Agent

Levi's Building Components

Inside Sales Agent

Ephrata, PA
Full Time
Paid
  • Responsibilities

    Levi’s Building Components, a leader in the metal roofing accessories industry is looking for the right person to join our expanding team. We are looking for an Inside Sales Agent whose main responsibility would be making outbound marketing and research calls to prospects and clients. Key responsibilities would include:

    Account Management

    Own and manage a House Account Territory.

    Build relationships with assigned accounts to drive retention and growth.

    Monitor customer account activities and identify upselling opportunities.

    Sales Conversion

    Engage with inbound and outbound prospects to convert them into active customers.

    Execute follow-up strategies to close sales and meet conversion targets.

    Customer Service (Early Lifecycle):

    Handle order-taking and support for customers during their initial onboarding

    Ensure a smooth transition to the main Customer Service team after the onboarding period.

    Field Rep Support

    Provide administrative assistance to an assigned Field Sales Representative.

    Support new account onboarding, including documentation, setup, and coordination.

    Success Metrics:

    Conversion rate of prospects to customers

    Customer satisfaction during onboarding phase

    Territory growth and retention

    Responsiveness and accuracy

    Skills & Expectations:

    Clear, confident communicator and motivator

    Organized, structured, and process-minded

    Effective under pressure and in fast-paced environments

    Humble, teachable, and growth-oriented

    Proficient in Microsoft Word, Excel, and CRM systems

    Strong analytical and problem-solving abilities

    Commitment to the company’s vision and core values

    Benefits:

    Competitive pay with overtime opportunities; $20.60 - $27.81 hourly DOE, plus commission

    Generous profit-based bonuses

    Health, Dental and Vision Insurance

    401k with match

    PTO and paid holidays

    Tenure awards and company sponsored trips

    Biannual employee reviews with raise opportunity

    Free company apparel

    Flexible Schedule Options, between 40-50 hour work weeks