Benefits:
401(k)
Opportunity for advancement
Training & development
Overview:
The Inside Sales Associate is responsible for generating new business opportunities, nurturing leads, and supporting the sales team in achieving revenue goals. This role involves managing inbound and outbound communications, understanding customer needs, presenting product or service solutions, and maintaining strong client relationships to drive sales growth. This is a temp-to-hire role.
Key Responsibilities
Conduct outbound calls, emails, and follow-ups to generate leads and qualify prospects.
Respond to inbound inquiries and convert them into qualified sales opportunities.
Maintain and update customer records.
Understand and communicate the value proposition of company products/services to potential customers.
Collaborate with account executives and marketing teams to develop sales strategies and campaigns.
Meet or exceed daily, weekly, and monthly sales goals and performance metrics.
Schedule product demos, consultations, or meetings for the sales team.
Provide exceptional customer service and maintain strong relationships with clients.
Prepare and deliver sales reports and pipeline updates to management.
Perform additional duties as assigned by management
Qualifications
Strong client rapport and communication skills
Ability to multitask and prioritize effectively
Positive, professional attitude
Excellent written and verbal communication
Customer service or sales experience preferred
Education & Experience
Associate or bachelor’s degree in Business, Marketing, Communications, or a related field (preferred).
1–3 years of experience in inside sales, telemarketing, or customer service (B2B or B2C).
Excellent verbal and written communication skills.
Strong interpersonal and negotiation skills.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Goal-oriented and self-motivated with strong time management skills.
Ability to thrive in a fast-paced, team-oriented environment.
Work remote temporarily due to COVID-19.