Inside Sales / Customer Service Representative

FASTSIGNS #281501

Inside Sales / Customer Service Representative

Spokane, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Health insurance

    Opportunity for advancement

    Paid time off

    At FASTSIGNS of Spokane, we're looking for an experienced person to fill a role of Inside Sales / Customer Services Representative.

    Key Responsibilities:

    Be the go-to expert for our walk-in, email, e-commerce, and phone customers seeking to purchase signage.

    Engage in meaningful client conversations, offering consultative sign sales solutions that meet our clients' needs.

    Generate timely client quotes for the recommended client signage solution.

    Ensure accurate record-keeping of quotes, sales, work-in-progress, and completed projects.

    Collaborate with the team to ensure signage project accuracy and timely completion.

    Manage the client project from consultation, quote, order, production to completed installation to ensure quality project completion and customer satisfaction.

    Coordinate signage delivery or installation schedules.

    Properly close the project and obtain final project payment.

    Ideal Qualifications for FASTSIGNS Inside Sales / Customer Service Representative:

    Previous retail or counter sales experience is required.

    Someone who enjoys interacting with clients and working to exceed client expectations

    Willingness to learn and apply software tools including AI tools

    Outgoing, responsive, eager to learn and has the ability to build relationships

    Great listening and organization skills

    Ability to work under pressure to output high volume, high-quality work

    The position pays an hourly wage plus sales commission on all completed sales. For strong performers, the commission has the potential to be a significant portion of the overall compensation.

    Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? Are you looking for a job where your pay is tied to your performance? If so, we are looking for employees just like you! Apply today!

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.