Endot Industries, part of Infra Pipe Solutions Ltd., has over 50 years of experience manufacturing high-quality pipe products for water, wastewater, gas, and conduit applications across North America. We are a stable, supportive organization that values safety, teamwork, and career development.
We are looking for an Inside Sales professional to join our Rockaway, NJ team. If you enjoy supporting customers, managing orders efficiently, and working in a collaborative environment, we'd love to meet you. **
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Respond to Customer Inquiries and Quotes: Provide timely, accurate pricing, delivery, and product information to help customers place orders with confidence.
Manage Orders: Enter sales orders into our system and coordinate with production and shipping teams to ensure on-time fulfillment.
Support Customers: Handle calls and emails with professionalism, resolving questions and issues promptly.
Share Sales Data: Provide relevant updates and reports to internal teams to support planning and decision-making.
Keep Things Organized: Process returns, handle credit applications for new accounts, and assist with general office tasks to keep the team running smoothly.
2+ years of customer service and order entry experience.
Excellent communication and customer service skills.
Strong organizational and time management abilities, with the capacity to multitask and prioritize effectively.
High attention to detail and accuracy.
Proficiency with MS Office (Excel, Word, PowerPoint); experience with ERP systems is an asset.
Ability to build rapport with customers and internal teams.
A willingness to learn and understand our product lines.
Experience in a manufacturing or building materials environment is a plus.
Competitive salary based on experience.
Strong safety programs and a stable work environment.
Opportunities for career growth within our organization.
Health, dental, vision, and supplemental insurance options.
401(k) with company match.
Paid vacation and PTO.
Ongoing training and support.