Inside Sales Representative – Client Retention & Development
New York, NY | 75 - 100K + Commission
Company Overview
We are a leading provider of facility solutions, delivering comprehensive services including janitorial, maintenance, security, concierge, and general labor support to commercial, residential, industrial, and hospitality properties. Our mission is to provide exceptional service, long-term value, and trusted partnerships across the Tri-State area.
Position Overview
We are seeking a results-driven Inside Sales Representative to manage and expand relationships with our existing client base. This role focuses on client retention, account growth, and referral generation through relationship-building and strategic sales initiatives. You’ll act as the primary liaison between clients and internal teams, ensuring satisfaction while uncovering opportunities for upselling and cross-selling.
The Ideal Candidate
You are a motivated sales professional with a proven track record in client management and inside sales. You thrive in a fast-paced environment, excel at building long-term relationships, and are comfortable managing high-volume calling and CRM systems. Experience in facility management or property services is a strong plus.
Key Responsibilities
Client Management – Maintain consistent contact with existing clients, conduct account reviews, and act as the main point of communication.
Growth Development – Identify upselling and cross-selling opportunities, driving new revenue through relationship-building and referrals.
Sales Activities – Complete daily calls, manage CRM records, and participate in structured accountability meetings.
Strategic Support – Assist with proposals, attend client meetings, and support large-scale account initiatives.
Qualifications (Must-Haves)
2–5 years of inside sales or account management experience
Strong relationship-building and communication skills
Hands-on CRM experience and comfort with high-volume calling
Highly self-motivated, organized, and results-oriented
Preferred Qualifications
Experience within facility management or property services
Existing client relationships in the NY/NJ/CT property management space
Bachelor’s degree in Business, Marketing, or related field
Performance Expectations
Maintain high client retention and satisfaction rates
Drive measurable account growth and revenue expansion
Consistently achieve daily, weekly, and monthly activity targets
Contribute to team and company-wide sales goals
Why Apply
This is a high-impact role where your success directly contributes to company growth and offers competitive compensation with uncapped earning potential.
Email resumes to: yanky@maiplacement.com