********A bout Us:
At STEGO, we protect mission-critical applications from environmental challenges. Our products are integral to various industries, ensuring operational continuity. We value our team members, promoting a culture that balances quality of life with professional excellence.
Our core values are:
- Honesty and Integrity: Always do the right thing
- Exceptional Customer Service: Exceed expectations every time
- Team First: Foster a collaborative and supportive environment
- Flexibility: Adapt to meet the evolving needs of our clients
The Role:
STEGO is seeking an Inside Sales Operations professional to join the team onsite in Kennesaw, Georgia.
Key Responsibilities:
- Support 5-6 sales managers with quotes, order processing, and customer follow-ups.
- Respond to customer inquiries via phone and email in a timely manner.
- Prepare and send price quotations, lead time estimates, and product information.
- Regular collaboration with sales and marketing to develop cold-calling/emailing list for prospecting and lead generation
- Proactively reach out to potential customers who have not previously expressed interest in our products or services.
- Nurture relationships with prospects who have shown interest in our offerings.
- Track and manage sales activities and opportunities in our CRM system in collaboration with regional sales managers
- Enter and track orders in the ERP.
- Maintain organized records of customer interactions and documentation.
- Help troubleshoot basic product or order issues, escalating if needed.
- Build positive relationships with customers and internal teams.
Qualifications:
- 2+ years of experience in inside sales or customer service (preferably in a technical or B2B environment).
- Strong communication skills, both written and verbal.
- Comfortable supporting multiple team members and managing shifting priorities.
- High attention to detail and ability to stay organized.
- Experience with ERP or CRM systems such as NetSuite, Salesforce or similar.
- Self-motivated, dependable, and customer-focused.
- Proficiency in Microsoft Suite
Why Join Us?
- Competitive salary and benefits package.
- Base pay of $55,000-$60,000 with a variable commission plan.
- Opportunity to work in a dynamic and collaborative environment.
- Professional development and growth opportunities.