Inside Sales Operations

STEGO, Inc

Inside Sales Operations

Atlanta, GA
Full Time
Paid
  • Responsibilities

    ********A bout Us:

    At STEGO, we protect mission-critical applications from environmental challenges. Our products are integral to various industries, ensuring operational continuity. We value our team members, promoting a culture that balances quality of life with professional excellence.

    Our core values are:

    • Honesty and Integrity: Always do the right thing
    • Exceptional Customer Service: Exceed expectations every time
    • Team First: Foster a collaborative and supportive environment
    • Flexibility: Adapt to meet the evolving needs of our clients

    The Role:

    STEGO is seeking an Inside Sales Operations professional to join the team onsite in Kennesaw, Georgia.

    Key Responsibilities:

    • Support 5-6 sales managers with quotes, order processing, and customer follow-ups.
    • Respond to customer inquiries via phone and email in a timely manner.
    • Prepare and send price quotations, lead time estimates, and product information.
    • Regular collaboration with sales and marketing to develop cold-calling/emailing list for prospecting and lead generation
    • Proactively reach out to potential customers who have not previously expressed interest in our products or services.
    • Nurture relationships with prospects who have shown interest in our offerings.
    • Track and manage sales activities and opportunities in our CRM system in collaboration with regional sales managers
    • Enter and track orders in the ERP.
    • Maintain organized records of customer interactions and documentation.
    • Help troubleshoot basic product or order issues, escalating if needed.
    • Build positive relationships with customers and internal teams.

    Qualifications:

    • 2+ years of experience in inside sales or customer service (preferably in a technical or B2B environment).
    • Strong communication skills, both written and verbal.
    • Comfortable supporting multiple team members and managing shifting priorities.
    • High attention to detail and ability to stay organized.
    • Experience with ERP or CRM systems such as NetSuite, Salesforce or similar.
    • Self-motivated, dependable, and customer-focused.
    • Proficiency in Microsoft Suite

    Why Join Us?

    • Competitive salary and benefits package.
      • Base pay of $55,000-$60,000 with a variable commission plan.
    • Opportunity to work in a dynamic and collaborative environment.
    • Professional development and growth opportunities.