POSITION: Inside Sales Representative/Warehouse Associate

About the role:

The Inside Sales Representative/Warehouse Associate plays a dual role in driving customer satisfaction and operational efficiency. You'll manage inside sales activities -- building strong relationships with customers, processing orders, and supporting the outside sales team while also assisting with day-to-day warehouse operations such as shipping, receiving, and inventory control. This is a dynamic, hands-on position ideal for someone who enjoys both customer interaction and operational excellence.

What you'll do:

• Sales & Customer Service Responsibilities:
• Build and maintain strong customer relationships through exceptional service and communication
• Generate quotes, process orders, and follow up with customers to ensure satisfaction
• Provide information about products, pricing, and availability to new and existing customers
• Place outbound calls to identify opportunities, decision-makers, and service needs
• Collaborate closely with the outside sales team to proactively increase market share
• Work with warehouse personnel to ensure orders are processed accurately and efficiently
• Assist with inventory management based on customer and branch needs

Warehouse & Operations Responsibilities:

• Perform shipping, receiving, and material handling duties
• Conduct regular inventory counts and maintain organized stock areas
• Operate forklifts and other warehouse equipment (certification or willingness to obtain required)
• Perform cut-to-size and fabrication as needed
• Ensure adherence to housekeeping standards, OSHA regulations, and company safety procedures
• Communicate effectively with Sales and Management on material status and order fulfillment
• Support warehouse process improvements and uphold company operational procedures

What you'll need:

• Strong communication, interpersonal, and negotiation skills
• Excellent business writing and computer skills (Microsoft Office proficiency required)
• Positive attitude, strong work ethic, and eagerness to learn and grow
• Ability to multitask and adapt to changing priorities in a team-selling environment
• Capability to lift up to 50 lbs regularly
• High level of honesty, integrity, and customer focus
• Must be at least 18 years old and eligible to work in the U.S
• Must pass background check and drug screening
• High School Diploma or GED required
• (Preferred) Bachelor's degree in Business, Sales, or related field; experience in industrial or plastics distribution

What you'll get:

• Competitive base salary + profit sharing bonus
• Paid vacation, holidays, sick days, and personal days
• Full benefits package (medical, dental, vision, short- and long-term disability)
• 401(k) with company match
• Tuition reimbursement and paid parental leave
• Defined career growth opportunities with mentorship and training

Who are we?

About the Company: Polymershapes is the leading distributor of plastic sheet, rod, tube, film, and associated products with over 75 years of industry-leading heritage. Through our network of 80+ stocking facilities located throughout the US, Canada, Mexico, and Chile, we provide thousands of diverse customers and industries access to extensive local inventory from world-class supplier partners.

We have plastic distribution's most knowledgeable and highly trained sales and customer service team. We offer expert conversion capabilities including cut-to-size sheets, film reel conversion, and CNC routing and machining. We consistently deliver innovative solutions our customers because at Polymershapes, You're the Center of All We Do!