JOB LEVEL
P30
EMPLOYEE ROLE
Individual Contributor

The Enterprise Renewals Account Manager will work with existing enterprise customers to renew their Enterprise Agreements with Adobe. The renewals Account Manager will help drive Adobe enterprise solutions to our North America customers. This will be accomplished through but not limited to cold calling, email campaigns, lead generation and follow-up, and daily customer sales activities. The role involves management of existing accounts through renewal of enterprise agreements as well as finding new opportunities within account base.

What you’ll do

• Drive and close renewal opportunities in the Public Sector Vertical space for our Enterprise Term License Agreement (ETLA) program.
• Assist customers in understanding Adobe enterprise solutions, configuration, environment and how they fit within their current infrastructure and business processes.
• Ability to understand complex business environments and uncover customer issues, process problems, and translate need into business opportunities.
• Drive awareness into the account base through regular email campaigns and drive attendance to live and online seminars.
• Engage in quarterly targeted call campaigns from designated prospect lists provided by Field Sales Marketing and your managed account list.
• Build pipeline of all opportunities through managed accounts, new leads and campaigns. Update on a weekly basis.
• Maintain up-to-date knowledge of Adobe's competitive positioning in the marketplace.

What you need to succeed

• 3 - 5 year’s prior inside/outside sales experience, preferably in enterprise software, with a proven track record of success.

• Prior account management experience around renewal of Enterprise Agreements.

• Understanding of the sales cycle and solution selling process into PubSec Accounts is helpful, but not required.

• Excellent communication and interpersonal skills.

• Experience in prospect to closure and holding quota for your own territory

• Accurately forecast and manage pipeline on a monthly and quarterly basis.

• Keep accurate and up to date records of all deals in CRM system.

• Highly organized with ability to work in fast-paced environment.

• Ensure 100% customer satisfaction with all respective customers. Maintain professional internal and external relationships that meet our core values and align with our culture.

• Strong written and verbal communication skills.

• Prior experience with MS Office Suite as well as CRM solutions such as Salesforce.com.

• BS/BA degree required.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $100,900 -- $179,000 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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