Benefits:
401(k)
Health insurance
Paid time off
401(k) matching
Bonus based on performance
Dental insurance
Free food & snacks
Opportunity for advancement
Inside Sales Representative – Cutting Tools & Industrial Supply
Daxer Tool – Huntington Beach, CA Full-Time | On-Site | Monday–Friday $55,000–$75,000 Base Salary + Performance-Based Bonus
100% Employer-Paid Medical Insurance | 401(k) | PTO | Paid Holidays
ABOUT DAXER TOOL
Daxer Tool is an industrial distributor located in Huntington Beach, California, serving CNC machine shops and manufacturers throughout Southern California.
We specialize in cutting tools, workholding, abrasives, measuring tools, coolants and lubricants, bandsaw products, safety products, and other machine-shop and manufacturing supplies.
We are looking for an Inside Sales Representative who is smart, technically curious, responsive, organized, and motivated to build strong customer relationships.
This is not a call-center or high-pressure cold-calling position. You will work directly with customers, manufacturers, suppliers, and our sales team to solve problems, source products, prepare quotes, process orders, and develop sales opportunities.
Experience in cutting tools or manufacturing is a major advantage, but we are willing to train the right person.
WHAT YOU WILL DO
Inside Sales & Customer Support
You will help customers throughout the sales process, including:
Respond to customer calls and emails
Handle RFQs and product inquiries
Prepare customer quotes
Follow up on open quotes and sales opportunities
Help customers identify the products they need
Research products and manufacturers
Check pricing, inventory, and availability
Recommend alternative products when appropriate
Process customer orders
Follow up on open orders and backorders
Communicate with manufacturers and suppliers
Develop relationships with existing customers
Identify opportunities to expand sales within customer accounts
Provide fast, professional customer service
Our customers are manufacturing companies, so many requests require more than simply looking up a part number.
We want someone who is willing to understand the customer's problem, research the options, and help find the solution.
TECHNICAL PRODUCT SOURCING
Customers regularly ask us to:
Find tooling for a particular machining application
Cross-reference products between manufacturers
Find replacements for discontinued products
Find alternatives when a product is unavailable or has a long lead time
Compare tooling based on dimensions and specifications
Source difficult-to-find industrial products
Identify multiple options from different manufacturers
Help determine which product best fits an application
Products may include:
Carbide end mills
Drills
Reamers
Inserts and turning tools
Taps and thread mills
Toolholders
Workholding
Abrasives
Measuring tools and gages
Coolants and lubricants
Bandsaw products
Safety products
General machine-shop supplies
You are not expected to already know every product we sell.
We will train the right candidate.
Experience with CNC machining, cutting tools, or industrial distribution is extremely valuable, but curiosity, intelligence, resourcefulness, and the willingness to learn are just as important.
ERP & ORDER MANAGEMENT
You will use our Epicor Prophet 21 ERP system for day-to-day sales and order management.
Responsibilities will eventually include:
Creating quotes
Entering and processing sales orders
Checking inventory
Reviewing customer pricing
Reviewing costs and margins
Creating and maintaining product information
Tracking open orders and backorders
Assisting with purchasing and supplier follow-up
Communicating order status to customers
Prior Prophet 21 experience is helpful but not required.
Experience with another ERP, inventory, order-management, or distribution system is also valuable.
WHO WE ARE LOOKING FOR
Strong candidates may come from backgrounds including:
Cutting tools
CNC machining
Industrial distribution
Manufacturing
Inside sales
Technical sales
Customer service
Industrial supply
Mechanical or manufacturing technology
Engineering
Aerospace manufacturing
Medical manufacturing
Automotive manufacturing
Precision machining
Previous industry experience is not mandatory.
We would rather hire an intelligent, motivated person who wants to learn than someone with industry experience who lacks initiative or follow-through.
WHAT WE VALUE
You should be:
Professional and comfortable communicating with customers
Strong on the phone and in written communication
Organized and dependable
Comfortable using computers and business software
Good at internet and product research
Comfortable working with numbers, dimensions, and technical specifications
Able to manage multiple customer requests and priorities
Detail-oriented
Resourceful
Curious
Willing to learn technical products
Comfortable asking questions when necessary
Able to investigate problems independently
Good at following through on open items
Interested in developing customer relationships and growing sales
You do not need to know every answer.
When you don't know something, we want your instinct to be:
“Let me figure that out.”
SALES & CAREER OPPORTUNITY
This position is intended to become much more than order entry.
We want someone who will learn our products and customers, recognize opportunities, follow up on quotes, develop relationships, and become a valuable member of our sales team.
As your product knowledge, responsibilities, sales contribution, and customer relationships grow, so can your compensation and opportunities within the company.
There is significant opportunity for someone who develops into a strong industrial salesperson.
COMPENSATION & BENEFITS
Base Salary: $55,000–$75,000 per year, depending on experience and industry knowledge
Plus performance-based bonus compensation.
Daxer Tool has an established bonus program designed to reward individual contribution and performance. Bonus opportunities may increase as an employee develops product knowledge, takes on additional responsibility, grows customer relationships, and contributes to company sales and profitability.
Benefits include:
100% employer-paid medical insurance
401(k)
Paid time off (PTO)
Paid holidays
Performance-based bonus program
Product and industry training
Long-term advancement opportunities
Candidates with significant existing experience in cutting tools, CNC machining, tooling applications, or industrial distribution may be considered above the listed base compensation range.
LOCATION & SCHEDULE
Daxer Tool Huntington Beach, California
This is a full-time, on-site position, Monday through Friday.
HOW TO APPLY
Please submit your resume along with brief answers to the following questions:
Tell us about any experience you have with manufacturing, CNC machining, cutting tools, industrial products, industrial distribution, or technical sales.
A customer asks you for an industrial product you've never heard of before. What would you do to figure out what they need and find the correct product?
Tell us about a time you had to research something or solve a problem when you initially didn't know the answer.
Which interests you more: helping existing customers solve problems, developing new sales opportunities, or both? Why?
The advertised base salary range is $55,000–$75,000 plus performance-based bonus compensation. Is this compensation range acceptable to you?
We are looking for someone interested in building a long-term career with Daxer Tool, learning a highly technical industry, and becoming an important part of our company as we continue to grow.