Inside Sales Representative-Customer Service Specialist

If you’re someone who thrives in a fast-paced environment, enjoys being the go-to person that keeps everything running smoothly, and takes pride in delivering a great customer experience this could be a really strong next step for you.

Our client is a well-established, growth-oriented company in the building materials space, known for reliability, strong leadership, and a team-first culture. They’re looking for someone who wants more than “just a job”—someone who wants to build a long-term career and be part of a team that genuinely values its people.

Why This Role Is Worth Exploring

• Stability + growth: Join a well-established company with a strong track record and long-tenured employees
• Clear path to advancement: Many team members grow into higher-level roles over time
• Earning potential: Competitive hourly pay plus commission opportunities after ramp-up
• Strong benefits package: Medical, dental, vision, 401k with match, profit sharing, and more
• Team-focused culture: Collaborative environment where people support each other and enjoy coming to work
• Consistent schedule: Monday–Friday, 7am to 4pm

What You’ll Be Doing

This is a highly interactive, team-centered role where you’ll be at the heart of operations supporting both customers and the outside sales team.

You’ll:

• Serve as a key point of contact for customers and internal teams
• Process orders, quotes, and change requests with a high level of accuracy
• Handle a steady flow of calls and emails (this is a fast-moving environment)
• Support outside sales reps by coordinating materials, pricing, and timelines
• Help solve problems and keep projects moving forward
• Ensure every detail is correct so customers receive exactly what they need

This role starts with a strong focus on data entry and coordination, then expands as you learn the business and build confidence.

What Makes Someone Successful Here

This role is a great fit if you:

• Like staying busy and juggling multiple priorities at once
• Take pride in being detail-oriented and getting things right the first time
• Enjoy helping people and being part of a team
• Communicate clearly and professionally
• Are coachable, adaptable, and open to feedback
• Bring a positive, solutions-focused mindset to your work

A background in customer service, inside sales, or construction/millwork is helpful but not required.

What to Expect Day-to-Day

• High-volume communication (calls + emails throughout the day)
• A fast-paced environment where priorities can shift
• A collaborative team that relies on each other to succeed
• A structured onboarding and training period to help you ramp up confidently

Compensation & Benefits

• $25–$30/hour (DOE)
• Commission opportunity after onboarding period
• Medical, dental, and vision coverage (multiple plan options)
• 401(k) with company match
• Profit sharing eligibility
• Paid holidays + PTO
• Life insurance

Who This Role Is Perfect For

Someone who wants to:

• Build a long-term career, not just take another job
• Be part of a dependable, hardworking team
• Learn a business from the inside out
• Grow into bigger opportunities over time

If you’re someone who enjoys being the person others rely on and you like the idea of being part of a company where your work truly matters this is worth a closer look.