Inside Sales Representative

Mosquito Joe of Baltimore/Annapolis

Inside Sales Representative

Baltimore, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Paid time off

    Who We Are:

    Mosquito Joe is a locally-owned pest control company serving our community with professionalism, consistency, and care. While we’re best known for mosquito control, our services extend well beyond mosquitoes - helping customers protect their homes, yards, and families from a wide range of pests.

    Our shared values - Grit, Outstanding Service, Accountability, Teamwork, and Safety (GOATS) - guide how we show up every day, with customers and with each other.

    Role Overview:

    We are seeking an experienced inside sales professional to convert high-intent inbound leads into booked pest control services. This role is designed for a confident closer who understands pricing conversations, objection handling, and disciplined follow-up.

    Your primary responsibility is to sell - professionally, ethically, and consistently.

    What You’ll Do:

    Handle inbound sales calls during business hours

    Convert warm, qualified leads into booked services

    Follow up on unbooked leads to maximize close rates

    Confidently discuss pricing, service options, and promotions

    Handle objections related to price, timing, and competitors

    Accurately quote services, schedule jobs, and take payment

    Maintain clean CRM notes and follow-up discipline

    Hit or exceed booking and revenue targets

    What This Role Is Not:

    Not customer service/support

    Not billing or service recovery

    Not technician coordination

    Not cold calling

    This role is 100% sales-focused.

    Required Experience:

    3+ years of inside sales or inbound call-center sales experience

    Proven track record closing inbound leads

    Strong objection-handling and follow-up habits

    Comfortable discussing pricing and asking for the sale

    Professional, confident phone presence

    Preferred:

    Home services experience (pest control, HVAC, lawn, roofing, etc.)

    Experience selling recurring or subscription services

    CRM experience

    How Success Is Measured:

    Booking conversion rate

    Revenue per lead

    Follow-up completion

    Discount and pricing adherence

    Call quality and professionalism

    Why This Inside Sales Role at Mosquito Joe:

    Warm inbound leads — no cold calling

    Hourly pay plus uncapped commission

    Clear pricing and sales guidelines

    Sales-only role with no customer service distraction

    Stable weekday schedule (Mon-Fri, 9am-5pm)

    Growth opportunity as the sales team scales

    *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.