Benefits:

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

At FASTSIGNS of Spokane, we're looking for an experienced person to fill a combination role of Inside Sales Representative / Office Manager. The position is approximately 85% Inside Sales Representative and 15% Office Manager.

Key Responsibilities:

Inside Sales Representative:

Be the go-to expert for our walk-in, email, e-commerce, and phone customers seeking to purchase signage.

Engage in meaningful client conversations, offering consultative sign sales solutions that meet our clients' needs.

Generate timely client quotes for the recommended client signage solution.

Ensure accurate record-keeping of quotes, sales, work-in-progress, and completed projects.

Collaborate with the team to ensure signage project accuracy and timely completion.

Manage the client project from consultation, quote, order, production to completed installation to ensure quality project completion and customer satisfaction.

Coordinate signage delivery or installation schedules.

Properly close the project and obtain final project payment.

Office Manager:

Administrative Management: Oversee all office functions, including answering phones, handling correspondence, and maintaining office supplies.

Financial Management: Handle invoicing, bill payments, and overdue accounts receivable collection to ensure financial accuracy and efficiency.

Office Equipment and Technology: Ensure the proper functioning of office equipment and software.

Inventory Management: Monitor and manage office inventory, placing orders for materials and supplies as needed.

Policy Implementation: Develop and enforce office policies and procedures to maintain a productive and safe work environment.

Ideal Qualifications for FASTSIGNS Customer Service Representative / Office Manager:

Previous retail or counter sales experience is required.

Someone who enjoys interacting with clients and working to exceed client expectations

Previous office manager experience

Willingness to learn and apply software tools including AI tools

Outgoing, responsive, eager to learn and has the ability to build relationships

Great listening and organization skills

Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.