Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Overview

The Inside Sales Representative is the first impression of our company and plays a key role in turning inbound inquiries into booked moves.

Every customer you speak with is going through a major life moment. Your job is to step in, bring clarity to the process, and guide them confidently from their first question to a booked move.

This is not an order-taking role. You are responsible for owning the conversation, building trust, and closing the job. You’ll be working with high-quality inbound leads while managing your pipeline to ensure no opportunity slips through the cracks.

Compensation

Base + commission structure

Expected earnings: $40K–$70K+ depending on performance

Uncapped earning potential

Additional incentives for close rate, follow-up consistency, and customer experience

Key Responsibilities

Inbound Lead Conversion

Respond quickly to all inbound calls, emails, and web inquiries

Build trust early and guide customers through the quoting process

Gather accurate inventory and move details to create complete estimates

Clearly present pricing and confidently ask for the booking on every opportunity

Outbound Follow-Up & Pipeline Management

Execute a consistent follow-up cadence for every unbooked lead

Re-engage past estimates and keep opportunities moving forward

Maintain a clean, organized pipeline in the CRM at all times

Proactively reach out to warm leads to drive bookings

Sales Performance & Closing

Own the outcome of every lead from first contact to close

Consistently hit or exceed monthly revenue and close rate targets

Handle objections with confidence and clarity

Create urgency and guide customers toward a decision

Protect pricing and margins while maintaining a strong close rate

Follow up persistently until you get a clear yes or no

Customer Experience

Deliver a friendly, professional, and on-brand experience every time

Help coordinate MLS box distribution and customer surprise boxes

Look for small ways to go above and beyond for customers

Success Metrics

Close rate (%)

Revenue booked per month

Speed to lead response time

Follow-up consistency

CRM cleanliness and pipeline accuracy

Compensation

Base + commission structure

Expected earnings: $40,000 – $70,000+ depending on performance

Uncapped earning potential

Additional incentives tied to close rate, follow-up consistency, and customer experience

Who This Role Is For

This role is for someone who enjoys talking to people, stays organized, and takes pride in helping customers through an important moment. You’re confident asking for the sale and comfortable taking ownership of results. You don’t wait for opportunities, you follow up, stay consistent, and see things through.

What Success Looks Like

Customers feel taken care of and confident choosing us

You respond quickly and stay on top of every opportunity

Your pipeline is full, organized, and actively moving

You consistently hit your numbers and grow your income

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Pink Zebra Moving Corporate.