Job Description
Stafast Products Inc. is a growing fastener supplier with locations worldwide. Founded in 1958, Stafast continues to engineer products that meet or exceed their customers’ expectations.
The Inside Sales team at Stafast works with our customers to ensure their fastener needs are being met. This includes both the fasteners as well as automation capabilities.
Essential Job Functions:
Communicate directly with existing and new customers by telephone and email as they contact Stafast to inquire about an order or have questions on various fastener applications. Provide customers with information about products and services related to order status, product information, account status, pricing, product, or service. Take orders and resolve common or general customer questions and concerns.
Develop new customers by contacting leads via phone, email, etc., to find their fastener needs and how Stafast may be able to help them. Share with customers how Stafast can assist them with various automation processes.
Strong computer skills, particularly with Microsoft Office products.
Stay current on the company, professional, and technical knowledge pertaining to the fastener industry. The company provides initial training on parts and applications; weekly sales meetings continue to enhance that knowledge.
Perform other similar or associated duties as necessary to accomplish job objectives effectively.
Job Type: Full-time
Benefits:
Shift:
Supplemental Pay:
Work Location: In person
Company Description
Stafast Products, headquartered in Cleveland, Ohio, has been leading the industrial fastener industry since 1958. Using the mission statement SERVE as the framework of the company, Stafast Products strives to surpass expectations, engineer tomorrow, be relentlessly customer-focused, and always provide excellence. Stafast Products combines superior customer service with innovative engineering capabilities that cater to specific fastener needs. Stafast has expanded to numerous locations across the U.S., Canada, Denmark, and China. Throughout these locations worldwide, Stafast offers an extensive line of cost-effective fasteners which include T-nuts, Propel nuts, Lock nuts, RTA assembly systems, custom-designed fasteners, and many more. Not only does Stafast Products encompass a small family company feel, provide an extensive line of fasteners, but encourages a challenging work environment where team members can reach their fullest potential. Additionally, Stafast offers an impressive benefits package that allows employees to build into their future. Applying the SERVE mission statement, each team member’s work ethic and customer-first mindset are imperative when exceeding customer expectations. At Stafast Products, we are a company that is committed to providing specific product customizations and quality services with the utmost integrity and efficiency. ISO 9001:2015
Stafast Products, headquartered in Cleveland, Ohio, has been leading the industrial fastener industry since 1958. Using the mission statement SERVE as the framework of the company, Stafast Products strives to surpass expectations, engineer tomorrow, be relentlessly customer-focused, and always provide excellence. Stafast Products combines superior customer service with innovative engineering capabilities that cater to specific fastener needs. Stafast has expanded to numerous locations across the U.S., Canada, Denmark, and China. Throughout these locations worldwide, Stafast offers an extensive line of cost-effective fasteners which include T-nuts, Propel nuts, Lock nuts, RTA assembly systems, custom-designed fasteners, and many more. Not only does Stafast Products encompass a small family company feel, provide an extensive line of fasteners, but encourages a challenging work environment where team members can reach their fullest potential. Additionally, Stafast offers an impressive benefits package that allows employees to build into their future. Applying the SERVE mission statement, each team member’s work ethic and customer-first mindset are imperative when exceeding customer expectations. At Stafast Products, we are a company that is committed to providing specific product customizations and quality services with the utmost integrity and efficiency. ISO 9001:2015