Reports To: CFO
Job Type: Full-Time

Position Overview

This is a newly created position focused on expanding the Sales department and driving revenue within the Door & Gate Operators industry. We are seeking an experienced sales professional with strong technical knowledge who can support new business development, technical sales, and long-term customer relationships.

The ideal candidate is motivated, independent, and customer-focused, with the ability to combine technical expertise and sales skills to achieve results. This role offers a competitive base salary, commission and bonus opportunities, and a comprehensive benefits package following a 90-day probation period.

Key Responsibilities

• Sell Door and Gate Operator products and related services

• Build credibility and maintain strong relationships with customers, vendors, and manufacturers

• Prospect for new customers and business opportunities

• Accurately document customer activity and discoveries in the CRM system

• Drive sales volume through proactive outreach and follow-up

• Meet with prospective customers to present products and services

• Conduct product presentations, training sessions, and learning events

• Deliver exceptional customer service and support customer retention efforts

• Educate customers on current and future product offerings

• Prepare quotes, sales orders, and successfully close deals

• Manage customer lifecycle from prospect to active account

• Monitor customer and industry trends to identify demand and opportunities

• Reactivate dormant accounts (18 months or older); reactivated accounts are commission eligible

• Maintain consistent communication with existing customers via phone and email

• Ensure accurate, up-to-date customer records and documentation

• Participate in weekly meetings with management to review performance and goals

Core Competencies & Responsibilities

• Hands-on experience installing Door and Gate Operators

• Strong understanding of system hardware, components, and accessories

• Knowledge of installation tools and best practices

• Ability to provide technical support and troubleshooting assistance by phone or email

• Customer-service driven with a problem-solving mindset

• Persuasive, goal-oriented, and results-focused

• Strong organizational and time-management skills

• Ability to multitask and prioritize in a fast-paced environment

• Professional, respectful, and team-oriented attitude

• Ability to work effectively with diverse personalities

Required Skills

• Strong analytical and problem-solving abilities

• Excellent decision-making and organizational skills

• High attention to detail

• Excellent verbal and written communication skills

• Strong interpersonal and customer service skills

• Intermediate computer proficiency

• Self-motivated with a professional demeanor

Physical Requirements

• Regularly required to stand, walk, sit, use hands, and communicate verbally

• Frequently lift and/or move up to 30 pounds

• Occasionally lift and/or move up to 50 pounds

• Reasonable accommodations may be made for individuals with disabilities

Knowledge & Experience

• Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer applications

• Experience using CRM systems

• Strong technical knowledge of relevant tools and technology

• Understanding of standard business policies, procedures, and practices

Compensation

• Base Salary: $45,000 – $55,000 per year

Benefits (Available after 90-day probation period)

• 401(k) with company match

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

Supplemental Pay

• Commission pay

• Bonus opportunities

• Monthly bonuses

• Performance-based incentives

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