Inside Sales

W

W-Music Distribution USA

Inside Sales

Nashville, TN
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    Working Hours: Monday – Thursday: 10:00AM – 5:00PM and Friday 8:00AM - 1:00PM

    Holidays: Indulge in an expansive array of paid holidays to fully embrace work-life balance

    The Inside Sales Associate plays a vital role in boosting revenue by adeptly conveying the value of products or services to potential customers and fostering relationships throughout the sales process.

    Role and Responsibilities

    · Cold calling; making multiple outbound calls to potential clients

    · Respond to incoming calls and emails from prospective dealers

    · Understanding client needs and offering solutions and support

    · Researching potential leads from business directories, web searches, or digital resources

    · Maintaining database (CRM, Excel, etc.) of prospective client information

    · Presenting and delivering information to potential clients

    · Answering potential client questions and follow-up call questions

    · Tracking weekly, monthly, and quarterly performance and sales metrics

    · Enters dealer orders promptly into CRM for processing

    · Follow up with dealer post sales to ensure customer satisfaction

    · Achieve sales and metric goals

    · Obtain and maintains a high level of knowledge regarding product

    · Performs other duties as assigned

    Experience in musical accessories and instrument related sales or sales support role

    Experience with and deep knowledge of guitars, basses and accessories

    · Comfortable making cold calls and talking to new people throughout the day

    · Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers

    · Persuasive and goal-oriented

    · Possesses an energetic, outgoing, and friendly demeanor

    · Eager to expand company with new sales, clients, and territories

    · Self-motivated and self-directed

    · Able to multitask, prioritize, and manage time efficiently

    · In-depth understanding of company services and its position in the industry

    · Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client

    · Ability to work independently or as an active member of a team

    · Previous experience in outbound call center, inside sales experience, or related sales experience preferred

    · Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred