Job Description
Since 1997, NETROADSHOW has provided U.S. Securities & Exchange Commission (SEC) compliant web-based solutions to the global investment banking and asset management communities. Our custom-built solutions include streaming media, telephone conference, document delivery and other products which enable the communications between the buy-side and sell-side financial firms in markets around the world.
We believe in hiring great people and getting out of their way. Our culture still has a lot of good things carried over from our early days: independence, personal responsibility, cross-functional work, a "getting things done" mentality and, most importantly, empowerment at every level to make choices and speak out. As we grow both in market share and diversity of products, we are looking to keep all these good things while building more structure and organization around how we operate in order to multiply each other's efforts and scale.
CLIENT SERVICES COORDINATOR
Sunday-Thursday 10 am to 7 pm
Sunday – Thursday 11 am to 8 pm
We are looking for an experienced customer-focused Client Services Coordinator to assist with communications both externally with our clients as well as internally among different service teams. The ideal candidate will be detail-oriented, comfortable with handling confidential information and focused on quality control, yet able to handle several tasks simultaneously. You must be proactive, able to speak and write effectively and take pride in your daily work. Our business is fast paced, so you must be able to complete tasks within tight deadlines and adapt to changes at a moment’s notice.
Internal Communication
Client Communication
Marketing, Product Support and Other Responsibilities
QUALIFICATIONS:
We are seeking a professional who has an established background in customer service as part of an organization. Prior experience working with C-level executives, project management and process documentation is highly encouraged. Experience working in the Financial Services industry and Salesforce a plus.
REQUIRED SKILLS:
BENEFITS:
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including paid time off, medical, dental and vision coverage.
Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.