Install Coordinator

Window World of Delmarva

Install Coordinator

Delmar, DE
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Paid time off

    Job description:

    Overview The Install Coordinator plays a critical role in ensuring smooth and efficient project execution from sale to completion. This position acts as the bridge between sales, customers, and installation crews—owning scheduling, communication, and job readiness.

    This is a fast-paced, detail-driven role ideal for someone who thrives in organization, problem-solving, and customer service.

    Responsibilities

    All other duties as assigned.

    Schedule and coordinate installation jobs with customers and crews

    Confirm job readiness (materials, permits, paperwork, measurements)

    Communicate proactively with customers regarding installation timelines and expectations

    Manage daily install calendar and adjust for changes or delays

    Support and coordinate installer crews to ensure efficient workflow

    Track job progress and update systems (CRM/360) accurately

    Resolve scheduling conflicts and customer concerns quickly and professionally

    Work closely with sales and operations to ensure seamless handoff of projects

    Identify opportunities to generate positive reviews and referrals during the install process

    Qualifications

    Strong organizational and time management skills

    Excellent communication and customer service abilities

    Ability to multitask in a fast-paced environment

    Detail-oriented with strong problem-solving skills

    Proficiency with Microsoft Office and CRM systems