Scheduling Coordinator

Generator Supercenter of Ft Worth

Scheduling Coordinator

Fort Worth, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Company Overview

    Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is …. To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.

    Job description

    In this position, you will be assisting the Install Manager with scheduling installations and its all-around logistics. You may also perform clerical tasks, answer phones, and help around other office staff as needed.

    Key Competencies and Requirements:

    High school diploma or equivalent, college degree preferred

    Minimum of 2 years of experience in a coordination or administrative role, preferably in the construction or home services industry (Preferred)

    Strong communication and customer service skills

    Excellent organizational and time-management skills

    Ability to multitask and prioritize in a fast-paced environment

    Proficient in Microsoft Office and CRM software

    Knowledge of backup power systems is a plus, but not required

    Valid driver's license and reliable transportation

    Duties and Responsibilities:

    Assist the Install Manager in coordinating installation schedules and logistics

    Communicate with customers to schedule installation dates

    Confirm correct equipment and permits are in place prior to installation

    Maintain accurate and organized installation records and ensure all required documentation is completed

    Update and maintain customer database with installation and service information

    Communicate with customers to schedule routine maintenance and repairs

    Assist in ordering warranty/repair parts and filing warranties with Generac

    Follow up with customers after installation to ensure satisfaction and address any concerns

    Provide administrative support to the Install Manager as needed

    REQUIRED

    Mandatory On-Call Availability during Storm Season

    Team Collaboration & Cross-Department Support

    We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our company. If you are a self-motivated and detail-oriented individual with a passion for providing exceptional customer service, we want you on our team!

    Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

    We are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US. Come be a part of our team!

    Compensation: $16.00 per hour

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.