Installation Scheduling Coordinator

SUPERIOR FLOORS LLC

Installation Scheduling Coordinator

Lewisville, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Paid time off

    Vision insurance

    Position Summary

    The Installation Scheduling Coordinator is responsible for coordinating and preparing the daily and weekly installation schedule to ensure work is assigned efficiently, changes and corrections have been documented, customers and internal teams are informed, and installation crews are positioned for success. This role partners closely with the Installation Operations Coordinator to manage documentation, supports quality initiatives, and minimizes operational interruptions so the Senior Installation Manager can focus on leadership, scheduling strategy, and continuous improvement.

    Primary Responsibilities

    · Prepare daily and weekly installation schedules for review and approval.

    · Review incoming work orders for completeness and installation readiness.

    · Balance installer workloads based on skills, geography, and capacity.

    · Monitor installer availability, time away, and scheduling conflicts.

    · Coordinate schedule adjustments resulting from customer requests or operational changes.

    · Complete Installer Payroll Processing each week.

    • Create and maintain installer/provider records, ensuring all required documentation is complete, accurate, and current.

    • Audit completed daily schedules to verify all installations, corrections, and changes have been accurately documented in

    · RFMS and supporting systems.

    • Document scheduling decisions, changes, and exceptions to support development of standardized scheduling procedures and future training.

    Customer & Internal Communication

    Process Documentation & Continuous Improvement

    Job Closeout & Documentation

    Cross-Functional Collaboration

    Knowledge, Skills & Abilities

    • Bilingual (English/Spanish) with the ability to effectively communicate with both internal teams and installation contractors.

    • Scheduling and resource planning

    • Microsoft office and RFMS

    • Attention to detail

    • Customer service

    • Problem solving

    • Data accuracy

    • Documentation Accuracy

    • Communication

    • Time management

    Core Competencies

    • Planning & Organization

    • Communication

    • Collaboration

    • Customer Focus

    • Adaptability

    • Accountability

    • Critical Thinking

    • Continuous Improvement

    Physical & Work Requirements

    • Primarily office environment with frequent computer use.

    • Occasional visits to warehouse

    • Ability to sit, stand, and use office equipment for extended periods.

    • Occasional lifting up to 20 pounds