Installation Technician

Convergence Usa, Inc.

Installation Technician

Mebane, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Employee discounts

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Junior AV Technician / Installer (Entry Level - Will Train)

    The Company: Convergence is a premier technology integration company that transforms how people experience the spaces where they live and work. We specialize in uniting smart systems—from lighting and shading security and immersive entertainment—into seamless environments that are intuitive, reliable, and effortless.

    Our team works within residential and commercial projects to design and deliver custom solutions that enhance comfort, elevate experiences, and improve daily efficiency. Every project is built on a philosophy of partnership and excellence, ensuring that technology feels like a natural extension of your lifestyle or workplace.

    At Convergence, we’re more than integrators—we’re problem solvers, innovators, and dedicated partners who make complex systems simple and powerful.

    Position Purpose

    Installing the systems efficiently with quality

    Meet and/or exceed team goals for productivity and absence of go backs or left to dos

    Create, maintain and improve customer relationships while interacting with customers on a daily basis during the installation process

    Create joy for all, have fun. Firing up an entertainment system or smart home for a customer is just simply fun.

    Position Responsibilities

    Install audio, video, and home theater solutions that engage customers and drive profitability.

    Resolve installation difficulties to provide the intended scope with an eye toward efficient use of time.

    Complete the admin tasks with timeless and quality such as time logs, returning of parts, and van inventory accounting.

    Drive repeat business by providing excellent service.

    On a given workday at Convergence, you will:

    · Your day will start at 8:00 ready to go at the Warehouse.

    · Load Vans and help coworkers load their vans as needed.

    · Arrive onsite and follow the work orders

    · Collaborate for Success:

    · Work closely with our design teams and field managers to ensure every project is built for success.

    · Stay on top of the latest trends in the smart home industry, becoming an invaluable resource for clients and the team.

    · Complete necessary paperwork

    Position Qualifications:

    Ability to thrive in a fast-paced team environment, take initiative, and multi-task

    Strong written and oral communication skills

    A passion for high-performance audio and high-quality work

    background check

    Please fill out the form below to be considered for the position****

    Technician Pre Interview Questions – Fill out form