Job Description

In response to the continued growth of their business, INSTEP MANAGEMENT GROUP is looking for a Junior Client Service Representative to serve the INLAND EMPIRE area. The successful candidate will be assigned an existing customer and new customer base that our clientele provides for us.

ENTRY LEVEL CLIENT SERVICE REPRESENTATIVE RESPONSIBILITIES:

• Provide onsite, telephone, and client relations to a consumer base
• Comfort working with iPads and tablet-based software
• Work with the Territory Sales Representatives to secure new clients and to protect existing clients from competitors
• Attend large, high profile conferences as required
• On occasion, attend and present to prospective clients
• Responsible for the accuracy of all paperwork that arrives for assigned accounts.
• Work with the Director of the company and management staff to effectively build client revenue
• Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered
• Represent INSTEP MANAGEMENT GROUP in a professional and business manner

ENTRY LEVEL CLIENT SERVICE REPRESENTATIVE QUALIFICATIONS:

• 1 year of account management/customer service experience
• Must be able to follow directions and work as a team
• Computer skills to include word processing, spreadsheet, email and internet usage
• Superior organizational skills - able to manage multiple priorities simultaneously
• Must have strong oral communication skills

FULL TRAINING IS PROVIDED FOR ALL ENTRY LEVEL POSITIONS

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.

Company Description

Instep Management Group is known for bringing companies and consumers together. Our customized outreach campaigns capture attention and get people talking. It doesn’t take long for us to earn loyalty and trust. No print or broadcast ad can elicit the results we deliver. If you want fast growth for your business, we’re the partners you need.