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Customer Service Representative

Instep Management Group, Inc.

Customer Service Representative

Loma Linda, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Our unique and innovative approach to marketing our clients’ products and services has helped us to achieve growth within a highly competitive industry. In today’s dynamic and changing marketplace, the art of verbal communication has been lost, we believe business is simple; acquire new customers and keep them happy. The most effective way for us to market a product or service is by creating long-lasting relationships with customers.

    We are one of INLAND EMPIRE'S premier and fastest-growing privately owned and operated consulting firm looking to fill a few entry-level leadership focused Customer Service positions. Our firm provides customer service retention and sales acquisitions for Fortune 500 clients. We deliver results and quality customer service experiences for our clients. We succeed by taking care of the existing customer base and providing personal care with new customers.

     

    POSITION RESPONSIBILITIES:

    • Use of sales and marketing techniques
    • Customer service relationship building
    • New sales acquisitions
    • Client branding/marketing
    • Account updates
    • Full-time Leadership mentoring
    • Entry-level management training
    • Human resource duties

    MANAGEMENT TRAINING INCLUDES:

    • Interviewing
    • Sales and marketing training fundamentals
    • Team building and mentoring
    • Human Resources and administration duties
    • Finances
    • Accounting

    We are currently looking for entry-level individuals with experience in customer service and sales. Due to expansion, we are willing to train highly motivated people into management, customer service, and sales leadership positions. We are seeking individuals who have customer service training and are looking for a place to grow their skills and take their careers to the next level. If you have experience in any of the following you are encouraged to apply; customer behavior, customer insights, customer engagement, customer relationship management,customer service sales, consumer relations or customer service.

     

    JOB REQUIREMENTS

    • 2 or 4-year degree or relevant work experience
    • Must be able to work as a team or individually
    • Must have strong communication skills
    • Ability to prioritize training
    • Experience with customer service to clients
    • Superior organizational skills - able to manage multiple priorities simultaneously

     

    If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.

    Company Description

    Instep Management Group is known for bringing companies and consumers together. Our customized outreach campaigns capture attention and get people talking. It doesn’t take long for us to earn loyalty and trust. No print or broadcast ad can elicit the results we deliver. If you want fast growth for your business, we’re the partners you need.