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Customer Service Representative / Community Outreach

Instep Management Group, Inc.

Customer Service Representative / Community Outreach

Rancho Cucamonga, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We need an Entry Level Marketing Trainee to join their team on a full-time basis. The primary responsibilities of this role include leading the division, managing and supervising all aspects of an Outreach Program, and the client relationship, as well as growing the agency with new business. The successful candidate will demonstrate expertise in communications, and the ability to think one step ahead of clients to exceed needs.

     

    RESPONSIBILITIES:

    • Manage the execution of marketing programs as well as assume direct responsibility for the quality of work
    • Provide strategic counsel to clients and account team
    • Anticipate clients' strategic needs, both long and short term
    • Plan and run strategic client meetings
    • Consistently offer value and add counsel
    • Function as the main contact for client accounts OR communicate with clients at the senior level to build and maintain relationships
    • Retain and develop current accounts to increase revenue
    • Supervise account staff in their daily activities, provide structure and instruction for balancing their workloads
    • Motivate, mentor, and guide the professional development of staff
    • Assume fiscal responsibility for division, accounts, and team
    • Actively participate and guide the operations and future course of division and agency

    QUALIFICATIONS:

    • Prior agency experience is a must
    • BA/BS Degree in Marketing, Communications, or related field
    • Detail-oriented and results-oriented
    • Excellent interpersonal and communication skills

     

    PEOPLE FROM ALL BACKGROUNDS SEEKING FULL-TIME OPPORTUNITIES IN THE FOLLOWING AREAS ARE ENCOURAGED TO INQUIRE ABOUT OUR TRAINING PROGRAM: marketing campaign, marketing communications, marketing research, marketing strategy, marketing promotions, marketing experience, marketing management, marketing planning, and marketing collateral.

    Company Description

    Instep Management Group is known for bringing companies and consumers together. Our customized outreach campaigns capture attention and get people talking. It doesn’t take long for us to earn loyalty and trust. No print or broadcast ad can elicit the results we deliver. If you want fast growth for your business, we’re the partners you need.