Customer Service Associate - Immediate Hire!
Job Description
At INSTEP, we recognize that our GREATEST asset is our Customer Service Associate team. That is why we provide team building activities, competitive compensation, and holiday closures to spend time with your family. If that isn’t enough? We also offer various merit-based opportunities for professional development and growth with the organization. If you are seeking a professional career at a world-class consulting firm (not any old 9-5) and enjoy solving complex challenges, INSTEP’s Customer Service Associate team is for you!
OUR CUSTOMER SERVICE ASSOCIATES:
Manage challenging or emotional customer situations and respond promptly to service requests and exceed customer satisfaction
Establish and maintain long-lasting customer accounts
Match client needs to products and services
Assist in the acquisition of verbal orders from external customers in a professional and courteous manner compatible with applicable company policies & procedures
Gain knowledge of our clients and stay up to date with new sales promotions by attending daily meetings with the Management and Sales team
Act as the main liaison between our company and clients
A CUSTOMER SERVICE ASSOCIATE WITH US HAS:
A high school diploma or equivalent
Prior experience in customer service, sales, retail, food service or related fields
Professional and confident demeanor with a very warm and sociable attitude
Flexibility and adaptability to change with exceptional time management
The ability to multi-task and to respond well under pressure and treat others with respect
WHAT’S IN IT FOR YOU?
NO MORE HOLIDAYS!
Full training
Growth opportunities within
Diverse and fun work atmosphere
Trips in and out of the US
Company funded parties and events
Company Description
Instep Management Group is known for bringing companies and consumers together. Our customized outreach campaigns capture attention and get people talking. It doesn’t take long for us to earn loyalty and trust. No print or broadcast ad can elicit the results we deliver. If you want fast growth for your business, we’re the partners you need.